Kish Digital Banking User Guide

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Using Multi-Factor Authentication

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1. Select a device. 2. (Optional) Check the box to remember your device. 3. Select a delivery method for the passcode. 4. Enter the passcode. 5. Click the Submit button.

Note : By selecting “Remember This Device” on your login screen you can bypass the Multi-Factor Authentication (MFA) requirement for future logins on that device. It is device specific, so if you select Remember Device on your phone in the app, it will still require MFA on any other device (i.e. your office computer, etc.). If you clicked “Remember This Device” but would like to again be prompted for a code, please call us and we can reset your MFA requirement. Note : Kish may also require MFA for various actions once you log into Digital Banking, such as sending P2P or changing Bill Pay payees. The MFA experience for those actions is exactly the same what is pictured above for logging in.

Getting Started: Multi-Factor Authentication (MFA)

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