Members Credit Union Digital Banking Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................8 Logging Off ............................................................................................................................. 8 Resetting a Forgotten Password .................................................................................9 Home Page Home Page Overview .................................................................................................11 Account Summary Overview .............................................................................................. 13 Account Details Overview ..........................................................................................14 Quick Transfer.............................................................................................................16 Account Nickname......................................................................................................17 Details & Settings........................................................................................................18 Account Grouping.......................................................................................................19 Editing a Group Name......................................................................................................... 20 Deleting a Group.................................................................................................................. 20 Security Protecting Your Information......................................................................................21 General Guidelines .............................................................................................................. 21 Login ID and Password........................................................................................................ 21 Fraud Prevention ................................................................................................................. 21 Security Preferences...................................................................................................22 Change Password ................................................................................................................ 22 Change Login ID ................................................................................................................... 23 Secure Delivery .................................................................................................................... 24 Mobile Security Preferences......................................................................................25 Enabling Touch ID or Fingerprint Login ............................................................................ 25 Enabling Passcode Authentication .................................................................................... 27 Disabling Passcode Authentication, Touch ID or Fingerprint Login .............................. 28 Enabling Face ID................................................................................................................... 29 Alerts Overview ...........................................................................................................30 Account Alerts ...................................................................................................................... 31 History Alerts........................................................................................................................ 32 Online Transaction Alerts ................................................................................................... 33 Reminders............................................................................................................................. 34 Security Alerts Overview ............................................................................................35 Editing Delivery Preferences............................................................................................... 35 Enabling and Disabling Push Notifications..............................................................36 Secure Message Overview .........................................................................................37 Sending a Secure Message ........................................................................................38