Moody Bank Personal Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................8 Logging Off ............................................................................................................................. 8 Resetting a Forgotten Password .................................................................................9 Dashboard Dashboard Overview..................................................................................................10 Organize Dashboard ..................................................................................................12 Accounts Overview .....................................................................................................13 Account Details ...........................................................................................................14 Account Settings .........................................................................................................16 Download Transactions .............................................................................................17 Transaction Details .....................................................................................................18 Security Protecting Your Information......................................................................................19 General Guidelines .............................................................................................................. 19 Login ID and Password........................................................................................................ 19 Fraud Prevention ................................................................................................................. 19 Security Preferences...................................................................................................20 Change Username ............................................................................................................... 20 Change Password ................................................................................................................ 21 Two-Factor Authentication ................................................................................................. 22 Mobile Security Preferences......................................................................................24 Enabling Biometric Sign-In.................................................................................................. 24 Changing Passcode Authentication................................................................................... 26 Enabling Face ID................................................................................................................... 27 Alerts Alerts Overview ...........................................................................................................28 Balance Alerts....................................................................................................................... 28 Transaction Alerts................................................................................................................ 29 Editing or Deleting Alerts ...........................................................................................30 User Alerts ...................................................................................................................31 Mobile Notifications ...................................................................................................32 Transactions Transfers ......................................................................................................................33 Making a Transfer ................................................................................................................ 34 Making a Loan Transfer ...................................................................................................... 35