Moody Bank Personal Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Resetting a Forgotten Password..................................................................................9 Dashboard Dashboard Overview. .................................................................................................10 Organize Dashboard...................................................................................................12 Accounts Overview......................................................................................................13 Account Details............................................................................................................14 Account Settings..........................................................................................................16 Download Transactions..............................................................................................17 Transaction Details......................................................................................................18 Security Protecting Your Information......................................................................................19 General Guidelines............................................................................................................... 19 Login ID and Password........................................................................................................ 19 Fraud Prevention.................................................................................................................. 19 Security Preferences...................................................................................................20 Change Username................................................................................................................ 20 Change Password................................................................................................................. 21 Two-Factor Authentication.................................................................................................. 22 Mobile Security Preferences......................................................................................24 Enabling Biometric Sign-In.................................................................................................. 24 Changing Passcode Authentication. .................................................................................. 26 Enabling Face ID. .................................................................................................................. 27 Alerts Alerts Overview............................................................................................................28 Balance Alerts....................................................................................................................... 28 Transaction Alerts. ............................................................................................................... 29 Editing or Deleting Alerts............................................................................................30 User Alerts....................................................................................................................31 Mobile Notifications....................................................................................................32 Transactions Transfers.......................................................................................................................33 Making a Transfer. ............................................................................................................... 34 Making a Loan Transfer....................................................................................................... 35