Murphy & Company Product Orientation Guide

SECTION 2 Technical Deployment & Issues Building a Resource Page

The primary delivery method of online banking resources is through the clients’ websites. Best practices suggest creating a single resource page where all guides, videos, FAQs and related information can be shared. This allows all stakeholders, front- line tellers, personal bankers, call centers, etc. to refer to a single source to find the most up-to-date information on the digital channel. Our company website shows how links are embed into a resource webpage: https://www.mcompany.com/services.

These are two financial institutions who have done a particularly good job of organizing a resource page:

All America Bank

America Savings Bank Hawaii

When using FlippingBook, you can link to a specific page by:

1. Navigate to the page.

2. Click the “SHARE” icon at the bottom of the page.

3. Check the box next to “Share current page.”

4. Click the Copy button.

To embed a FlippingBook into your website:

1. Click the Share button

2. Open the “Insert to Site” tab.

3. Adjust the size of your publication to fit on your web page.

4. Press the Copy button.

NOTE: Creating the resource page is only half the battle. Far too many banks and credit unions do not link their main website to their resource page. Best practices suggest putting a button or link titled “Learn More” or “Demos” next to the location where end users log in to the digital channel .

mcompany.com 636-394-2116

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