Nantahala Bank Discover Digital Banking Consumer Guide
4
Table of Contents Getting Started
Digital Banking System Requirements .......................................................................8 Browser (Desktop & Mobile)................................................................................................. 8 Mobile Device (App)............................................................................................................... 8 Mobile Remote Deposit Capture ......................................................................................... 8 New User Enrollment ...................................................................................................9 Logging In.....................................................................................................................10 Out-of-Band Authentication ......................................................................................12 Logging Off ........................................................................................................................... 13 DUO Mobile .......................................................................................................................... 14 Resetting a Forgotten Password ...............................................................................16 Retrieve a Forgotten Username................................................................................17 Password Security Check ...........................................................................................18 Accounts Dashboard Overview..................................................................................................19 Account Details Overview ..........................................................................................20 Transaction Details .....................................................................................................22 Adding a New Account ...............................................................................................24 Adding an External Account ............................................................................................... 25 Bank Approval ...................................................................................................................... 26 Transaction Challenge......................................................................................................... 27 Verifying an External Account ............................................................................................ 28 Removing an External Account .......................................................................................... 29 Organize Dashboard ..................................................................................................30 Reorder Accounts ................................................................................................................ 30 Rename Accounts ................................................................................................................ 31 Hide/Unhide Accounts ........................................................................................................ 32 App Appearance................................................................................................................... 33 Quick Pay .....................................................................................................................34 Selecting Favorite Payees.................................................................................................... 34 Person to Person ................................................................................................................. 35 Bill Pay ................................................................................................................................... 37 External Account .................................................................................................................. 39 Monthly Activity...........................................................................................................41 Security Protecting Your Information......................................................................................42 General Guidelines .............................................................................................................. 42 Login ID and Password........................................................................................................ 42 Fraud Prevention ................................................................................................................. 42
Made with FlippingBook Learn more on our blog