Northern Credit Union Digital Banking User Guide

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Getting Started Resetting a Forgotten Password

If you happen to forget your password or lock yourself out due to invalid password attempts, you can easily reestablish a new one from the Northern Credit Union Home page—no need to call us!

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1. Click the “Forgot Password” link. 2. Accept the disclosure and click the Continue button. 3. Enter your username, social security number/ Tax ID and birthdate. 4. Click the Continue button. 5. You will receive a verification code. Enter the verification code and update your password. Note : Passwords must be 8-20 characters in length and must contain 1 uppercase letter, one lowercase letter, 1 number, and one special character. Your password cannot contain part of your name or username.

Getting Started: Resetting a Forgotten Password