Peoples Savings Bank Consumer Online Banking User Guide

4

Table of Contents Getting Started

Digital Banking System Requirements .......................................................................8 Browser (Desktop & Mobile)................................................................................................. 8 Mobile Device (App)............................................................................................................... 8 Mobile Remote Deposit Capture ......................................................................................... 8 New User Enrollment ...................................................................................................9 Logging In.....................................................................................................................10 Out-of-Band Authentication ......................................................................................12 Logging Off ........................................................................................................................... 13 DUO Mobile .......................................................................................................................... 14 Resetting a Forgotten Password ...............................................................................16 Retrieve a Forgotten Username................................................................................17 Accounts Dashboard Overview..................................................................................................18 Account Details Overview ..........................................................................................20 Transaction Details .....................................................................................................22 Adding a New Account ...............................................................................................24 Opening a New Account...................................................................................................... 25 Organize Dashboard ..................................................................................................28 Reorder Accounts ................................................................................................................ 28 Rename Accounts ................................................................................................................ 29 Hide/Unhide Accounts ........................................................................................................ 30 Hide/Unhide Dashboard Tiles ............................................................................................ 31 App Appearance................................................................................................................... 32 Quick Pay .....................................................................................................................33 Selecting Favorite Payees.................................................................................................... 33 Person to Person ................................................................................................................. 34 Bill Pay ................................................................................................................................... 36 Monthly Activity...........................................................................................................38 Security Protecting Your Information......................................................................................39 General Guidelines .............................................................................................................. 39 Login ID and Password........................................................................................................ 39 Fraud Prevention ................................................................................................................. 39 Login Settings ..............................................................................................................40 Change Username ............................................................................................................... 40 Change Password ................................................................................................................ 41 Change Security Questions................................................................................................. 42