Peoples Savings Bank Consumer Online Banking User Guide

4

Table of Contents Getting Started

Digital Banking System Requirements........................................................................8 Browser (Desktop & Mobile)................................................................................................. 8 Mobile Device (App). .............................................................................................................. 8 Mobile Remote Deposit Capture.......................................................................................... 8 New User Enrollment....................................................................................................9 Logging In.....................................................................................................................10 Out-of-Band Authentication.......................................................................................12 Logging Off............................................................................................................................ 13 DUO Mobile........................................................................................................................... 14 Resetting a Forgotten Password................................................................................16 Retrieve a Forgotten Username. ...............................................................................17 Accounts Dashboard Overview. .................................................................................................18 Account Details Overview...........................................................................................20 Transaction Details......................................................................................................22 Adding a New Account................................................................................................24 Opening a New Account...................................................................................................... 25 Organize Dashboard...................................................................................................27 Reorder Accounts................................................................................................................. 27 Rename Accounts................................................................................................................. 28 Hide/Unhide Accounts......................................................................................................... 29 Hide/Unhide Dashboard Tiles............................................................................................. 30 App Appearance................................................................................................................... 31 Quick Pay......................................................................................................................32 Selecting Favorite Payees.................................................................................................... 32 Person to Person.................................................................................................................. 33 Bill Pay. .................................................................................................................................. 35 Monthly Activity...........................................................................................................37 Security Protecting Your Information......................................................................................38 General Guidelines............................................................................................................... 38 Login ID and Password........................................................................................................ 38 Fraud Prevention.................................................................................................................. 38 Login Settings...............................................................................................................39 Change Username................................................................................................................ 39 Change Password................................................................................................................. 40 Change Security Questions................................................................................................. 41