Unlocking a User Profile Users can be locked out of the system for keying their password incorrectly five times, or answering the secret question incorrectly when requesting a new temporary password. Admin users are responsible for unlocking an employee’s profile. If an admin user is locked out, contact Banner’s Treasury Management Support for assistance. Follow the steps below to unlock a user’s profile.
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Listing Deleted Profiles A list of deleted user profiles is available if you need to refer back to a previous user’s profile information. This list will also provide the profile’s audit history and any updates that may have been made to it. In the Admin tab, click User. 1. Under the Locked column, click the “Unlock” option for that user. The Unlock will disappear, and the user profile will be unlocked.
Administration: Adding a User In the Admin tab, click User. 1. In the Merchant Users section, select the Deleted Users from the “Filters” drop-down. The list of users will automatically update to display only deleted users. 2. Click the Clear Filters button to remove any filters from the list of users. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 0b 1b 2b 3b 4b 5b 6b 7b 8b 9b J K L M N O P Q R S T U V W X Y Z A B C D E F G H I