Pueblo Bank and Trust Bank Business Online User Guide for Desktop

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Reporting

Resolving a Transaction Resolving a transaction means indicating a reason why the transaction was voided for communication and auditing purposes. Once a transaction has been voided, it will appear in the Voided status, where you can opt to resolve the transaction.

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In the Dashboard tab, click Voided under the Current Transaction Summary . 1. Select the View icon for the transaction you wish to resolve. 2. From the Transaction Details page, click the Actions button and then select Resolve . 3. Enter a reason for resolving the transaction. For example, the transaction was deposited in the wrong account. 4. Click the Resolve button. The transaction will now appear under the Resolved status in the Current Transaction Summary. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

Reporting: Resolving a Transaction