TDECU Digital Banking User Guide

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Secure Delivery We can verify your identity by sending a Secure Access Code (SAC) to you by text message, voice call or email address. Within Security Preferences, you can make changes to your delivery preferences or add new for us to contact you.

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In the Settings tab, click Security Preferences . 1. Click the Secure Delivery button.

2. Choose the contact method that allows TDECU to reach you immediately with a six-digit Secure Access Code (SAC). Click either the Voice call or Text message button. 3. Enter the SAC and click the Submit button. 4. Make changes to a secure delivery method by clicking the icon to make changes, or the icon to delete a secure delivery method. 5. Add a new delivery contact by clicking the + Add Contact button.

Security: Security Preferences