TDECU Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
6
New User Enrollment
6
Logging In
7
Logging Off
7
Resetting a Forgotten Password
8
Unlocking a Username
10
Retrieving a Username
11
Accounts
12
Home Page Overview
12
Account Details Overview
13
Quick Transfer
15
Account Nickname
16
Details & Settings
17
Manage Accounts
18
Overview
18
Tagging an Account
19
Editing an Account Tag
20
Deleting an Account Tag
21
Security
22
Protecting Your Information
22
General Guidelines
22
Login ID and Password
22
Fraud Prevention
22
Security Preferences
23
Change Password
23
Change Username
25
Secure Delivery
26
Security Alerts
28
Login Activity
29
Mobile Security Preferences
30
Enabling Biometrics
30
Disabling Biometrics
31
Alerts Overview
32
Account Alerts
33
History Alerts
34
Online Transaction Alerts
35
Security Alerts Overview
36
Editing Delivery Preferences
36
Enabling and Disabling Push Notifications
37
Secure Message Overview
38
Sending a Secure Message
39
Transactions
40
Transfer Funds
40
Transfer to a Member
42
Linking Someone’s TDECU Account
42
Single Transfers Between TDECU Accounts
44
Zelle® Setup
46
Initial Setup
46
Adding a Recipient
47
Send Money with Zelle®
48
Zelle® Limits
50
Request Money with Zelle®
51
Split Payment with Zelle®
52
Zelle® Activity
53
Zelle® Settings
54
Add a Personal External Transfer Account
55
Instant Verification
55
Manage External Transfer Accounts
56
Nickname External Transfer Accounts
56
Remove External Transfer Accounts
57
Loan Payments
58
Activity Center Overview
60
Using Filters
61
Creating or Deleting Custom Views Using Favorites
62
Editing Transactions
63
Canceling Transactions
64
Services
65
Stop Payment Request
65
Single Check
65
Multiple Checks
66
Enroll in Mobile Deposits
67
Mobile Deposits
68
Settings
69
Profile
69
Accessibility
70
Locations
71
Branches and ATMs
71
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