TDECU Digital Banking User Guide

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Getting Started New User Enrollment

If you’re new to Digital Banking with TDECU, you will need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! 1. Type tdecu.org into your browser and click the Log In button. 2. Click the “Enroll Now” link. 3. Fill out the Digital Banking Enrollment Form with the required information and click the Continue button.

Note: The details you provide are verified by comparing them to your contact information in our system. If the information does not match, please call us at (800) 839-1154 to update your profile.

4. You will be prompted to complete Identity Verification. Click the Continue button. You will need your government issued ID and a smart phone with a camera to complete the process.

Note: You cannot proceed with enrollment in Digital Banking without passing the Identity Verification.

5. Choose the contact method that allows TDECU to reach you immediately with a Secure Access Code (SAC). This numbered code is only valid for a short time, and you will need to request a new one if it expires. 6. Click the Finish button. 7. Click the Go to Login button. 8. Choose the contact method that allows TDECU to reach you immediately with a Secure Access Code (SAC). This numbered code is only valid for a short time, and you will need to request a new one if it expires. 9. Verify and update your name, address and contact information. Once reviewed, click on the Submit Profile button. 10. Congratulations! You have successfully enrolled in to Digital Banking! If you have any questions or concerns, please call us at (800) 839-1154.

Getting Started: New User Enrollment