The Commerce Bank: Online Banking Basics Guide

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Table of Contents Getting Started

Logging In.......................................................................................................................7 Logging Off.............................................................................................................................. 7 Resetting A Forgotten Password. ................................................................................8 Home Page Home Page Overview..................................................................................................10 Asset Summary Overview. .................................................................................................. 12 Quick Transfer. ............................................................................................................14 Account Nickname. .....................................................................................................15 Account Grouping. ......................................................................................................16 Editing a Group Name. ........................................................................................................ 17 Deleting a Group. ................................................................................................................. 17 Security Protecting Your Information......................................................................................18 General Guidelines............................................................................................................... 18 Login ID and Password........................................................................................................ 18 Fraud Prevention.................................................................................................................. 18 Security Preferences...................................................................................................19 Change Password................................................................................................................. 19 Change Login ID. .................................................................................................................. 20 Secure Delivery..................................................................................................................... 21 Mobile Security Preferences......................................................................................22 Enabling Touch ID or Fingerprint Login............................................................................. 22 Enabling Passcode Authentication..................................................................................... 24 Enabling Face ID. .................................................................................................................. 25 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 26 Apple® Watch..............................................................................................................27 Apple® Watch Setup............................................................................................................ 27 Viewing Balances and Transactions................................................................................... 27 Alerts Overview............................................................................................................28 Account Alerts....................................................................................................................... 29 History Alerts. ....................................................................................................................... 30 Online Transaction Alerts.................................................................................................... 31 Reminders............................................................................................................................. 32 Security Alerts Overview.............................................................................................33 Editing Delivery Preferences............................................................................................... 33 Enabling and Disabling Push Notifications. .............................................................34 Secure Message Overview. ........................................................................................35