The Commerce Bank: Online Banking Basics Guide

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Table of Contents Getting Started

Logging In.......................................................................................................................6 Logging Off.............................................................................................................................. 6 Resetting A Forgotten Password.................................................................................7 Home Page Home Page Overview....................................................................................................9 Asset Summary Overview................................................................................................... 10 Account Details Overview...........................................................................................11 Quick Transfer.............................................................................................................13 Account Grouping.......................................................................................................14 Editing a Group Name......................................................................................................... 15 Deleting a Group.................................................................................................................. 15 Security Protecting Your Information......................................................................................16 General Guidelines............................................................................................................... 16 Login ID and Password........................................................................................................ 16 Fraud Prevention.................................................................................................................. 16 Security Preferences...................................................................................................17 Change Password................................................................................................................. 17 Change Login ID................................................................................................................... 18 Mobile Security Preferences......................................................................................19 Enabling Touch ID or Fingerprint Login............................................................................. 19 Disabling Touch ID or Fingerprint Login............................................................................ 21 Alerts Overview............................................................................................................22 Date Alerts............................................................................................................................. 23 Account Alerts....................................................................................................................... 24 History Alerts........................................................................................................................ 25 Online Transaction Alerts.................................................................................................... 26 Security Alerts Overview.............................................................................................27 Edit Delivery Preferences.................................................................................................... 27 Secure Message Overview. ........................................................................................28 Sending a Secure Message.........................................................................................29 Transaction Types Moving Money Overview............................................................................................30 Transactions Funds Transfer.............................................................................................................31

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