The Commerce Bank: Online Banking Basics Guide

Table of Contents Getting Started

Logging In.......................................................................................................................7 Logging Off.............................................................................................................................. 7 Resetting A Forgotten Password. ................................................................................8 Home Page Home Page Overview..................................................................................................10 Asset Summary Overview. .................................................................................................. 12 Account Details Overview...........................................................................................13 Quick Transfer. ............................................................................................................15 Account Nickname. .....................................................................................................16 Account Grouping. ......................................................................................................17 Editing a Group Name. ........................................................................................................ 18 Deleting a Group. ................................................................................................................. 18 Security Protecting Your Information......................................................................................19 General Guidelines............................................................................................................... 19 Login ID and Password........................................................................................................ 19 Fraud Prevention.................................................................................................................. 19 Security Preferences...................................................................................................20 Change Password................................................................................................................. 20 Change Login ID. .................................................................................................................. 21 Secure Delivery..................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login............................................................................. 23 Disabling Touch ID or Fingerprint Login............................................................................ 25 Enabling Face ID. .................................................................................................................. 26 Alerts Overview............................................................................................................27 Account Alerts....................................................................................................................... 28 History Alerts. ....................................................................................................................... 29 Online Transaction Alerts.................................................................................................... 30 Reminders............................................................................................................................. 31 Security Alerts Overview.............................................................................................32 Editing Delivery Preferences............................................................................................... 32 Enabling and Disabling Push Notifications. .............................................................33 Secure Message Overview. ........................................................................................34 Sending a Secure Message.........................................................................................35 Transaction Types Moving Money Overview............................................................................................36

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