The Tennessee Credit Union Mobile Banking E-Guide

Getting Started7
User Enrollment7
New User7
Logging Off8
Resetting a Forgotten Username9
Resetting a Forgotten Password10
Transactions Page11
Accounts Page Overview11
Account Settings13
Edit Nickname13
Viewing a Transaction Image14
Attaching an Image to a Transaction15
Hide Account16
Unhide Account16
Security17
Protecting Your Information17
General Guidelines17
Login ID and Password17
Fraud Prevention17
Alerts Delivery Options18
Security Alerts19
Account Alerts20
Secure Message Overview21
Sending a Secure Message22
Transaction Types23
Moving Money Overview23
Transactions25
Transfers25
Canceling a Transfers27
Pay a TTCU Member28
Adding a Payee28
Deleting a Payee30
Sending Money to an Existing Payee31
External Transfers32
Adding External Account32
Deleting an External Account34
External Account Transfer35
Manage External Transfers37
Editing a Transfer37
Deleting a Transfer38
Pay a Person39
Sending Money39
Requesting Money40
Deleting a Payee41
Viewing Activity Overview42
Mobile Deposit43
Viewing Mobile Deposit Details44
Loan Transfers45
Managing Transfers47
Picture Pay48
Bill Pay Overview48
Bill Pay48
Creating a Payee50
Editing a Payee51
Deleting a Payee52
Making a Payment53
Editing a Payment55
Deleting a Payment56
Services57
Manage Cards57
Disabling or Enabling a Card57
Disabling Merchant Controls58
Disabling Transaction Controls59
Stop Payment Request60
Single Check60
Range of Checks62
Settings64
Statement Delivery64
Changing Account Order65
Changing Login or Enabling Touch ID66
Enable PIN Login69
Text Enrollment71
Locations73
Branches and ATMs73
Contact Us74
Important Phone Numbers74

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