Towne Bank Consumer Online Banking Guide

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Table of Contents6
Logging In6
Logging Off6
Resetting a Forgotten Password7
Accounts9
Home Page Overview9
Account Details Overview10
Account Nickname12
Details & Settings13
Manage Accounts14
Overview14
Tagging an Account15
Editing an Account Tag16
Deleting an Account Tag17
Protecting Your Information18
General Guidelines18
Username and Password18
Fraud Prevention18
Security Preferences19
Change Password20
Change Username21
Secure Delivery22
Mobile Security Preferences23
Enabling Biometrics23
Enabling Face ID25
Disabling Touch ID, Fingerprint or Facial ID Login26
Apple Watch®27
Apple Watch® Setup27
Viewing Balances and Transactions27
Alerts Overview28
Account Alerts29
History Alerts30
Online Banking Activity Alerts31
Push Notifications32
Enabling Push Notifications During Device Setup33
Editing Push Notifications34
Secure Message Overview35
Sending a Secure Message36
Transactions37
Transfers37
Loan Payments39
Send Money with Zelle® Setup41
Initial Setup41
Adding a Recipient43
Send Money with Zelle®44
Request Money with Zelle®46
Split Payment with Zelle®47
Zelle® Activity49
Zelle® Settings50
Adding a Personal External Account51
Verifying a Personal External Account52
Online Activity Overview53
Using Filters54
Creating or Deleting Custom Views Using Favorites55
Editing Transactions56
Canceling Transactions57
Additional Services58
Statements58
Stop Payment Request59
Single Check59
Multiple Checks60
Check Reorder61
Mobile Deposits62
Settings & Alerts63
Account Preferences63
Text Banking Enrollment64
Accessibility65
Statement Delivery66

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