UMB Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging Off ............................................................................................................................. 9 Resetting A Forgotten Password...............................................................................10 Accounts Page Accounts Page Overview............................................................................................12 Asset Summary Overview................................................................................................... 14 Account Overview .......................................................................................................15 Quick Transfer.............................................................................................................17 Account Nickname......................................................................................................18 Details & Settings........................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines .............................................................................................................. 22 User ID and Password......................................................................................................... 22 Fraud Prevention ................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password ................................................................................................................ 23 Change User ID .................................................................................................................... 24 Secure Access Code Delivery.............................................................................................. 25 Mobile Security Preferences......................................................................................26 Enabling Fingerprint or Facial Recognition Login ............................................................ 26 Enabling Passcode Authentication .................................................................................... 28 Enabling Face ID................................................................................................................... 30 Secure Message Overview .........................................................................................31 Sending a Secure Message ........................................................................................33 Alerts Alerts Overview ...........................................................................................................34 Account Alerts ...................................................................................................................... 35 History Alerts........................................................................................................................ 36 Online Transaction Alerts ................................................................................................... 37 Reminder .............................................................................................................................. 38 Security Alerts Overview ............................................................................................39 Edit Delivery Preferences.................................................................................................... 39 Enabling and Disabling Push Notifications..............................................................40