Velocity Credit Union Guide to Online Banking and Bill Pay

Services

eServices

In the eServices feature you can manage your eStatements and your alerts. It is a great virtual filing system, saving paper and space in your home or office by allowing you to view and store your statements electronically. It can also create and manage alerts to remind you of important dates, warn you about the status of your accounts, and when certain transactions occur. When you create an alert, you specify the conditions that trigger the alert as well as the delivery option to receive that alert. All alerts will automatically be sent to your online banking account via security messages, regardless of the additional delivery preferences you have chosen. To Edit Alert Delivery Preferences: You can edit specific date, account, history, transaction, and security alert preferences.

Delivery Methods include:

• Secure message within online banking • Email • Phone call • SMS text message

To Enroll in eServices:

Click on the eServices tab. 1. Click Get Code . 2. A separate browser will open with your code. Make note of your code and enter it in your Velocity Online Banking site. 3. Click Verify .

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