Velocity Credit Union Guide to Online Banking and Bill Pay

General Information

Logging in

Once you have enrolled as a new user, and logged into online banking at least once, follow these steps for subsequent access.

1. In the online banking login box, enter your Login ID . 2. On the next page, enter your password and click Submit .

3. Forgot your password? Simply click “Forgot your password?” and select where you would like to receive your Secure Access Code, then follow the instructions to re-establish a password.

Should I register my device? If this device is a “private” device where you have exclusive access, you may want to register your device to have it recognized for future access to save time. We do not recommend registering a public device where other people could have access to the same computer, for example, at a public library. Logging Off As a secure practice, you should log off your online banking session with Velocity Credit Union before you close out of your broswer, or anytime you walk away from your computer. For additional security, Velocity Credit Union will log you out automatically due to inactivity or when your online banking session reaches the maximum time limit.

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