Village Bank Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................9 Logging Off.............................................................................................................................. 9 Resetting a Forgotten Password................................................................................10 Home Page Home Page Overview..................................................................................................12 Account Summary Overview............................................................................................... 14 Account Details Overview...........................................................................................15 Quick Transfer. ............................................................................................................17 Account Nickname. .....................................................................................................18 Details & Settings. .......................................................................................................19 Account Grouping. ......................................................................................................20 Editing a Group Name. ........................................................................................................ 21 Deleting a Group. ................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Update Password................................................................................................................. 23 Secure Delivery..................................................................................................................... 24 Mobile Security Preferences......................................................................................25 Enabling Touch ID or Fingerprint Login............................................................................. 25 Enabling Passcode Authentication..................................................................................... 27 Enabling Face ID. .................................................................................................................. 28 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 29 Apple® Watch..............................................................................................................30 Apple® Watch Setup............................................................................................................ 30 Viewing Balances and Transactions................................................................................... 30 Alerts Overview............................................................................................................31 Account Alerts....................................................................................................................... 32 History Alerts. ....................................................................................................................... 33 Online Transaction Alerts.................................................................................................... 34 Reminders............................................................................................................................. 35 Enabling and Disabling Push Notifications. .............................................................36 Secure Message Overview. ........................................................................................37 Sending a Secure Message.........................................................................................38