Webster Five Digital Banking Business User Guide Desktop

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Table of Contents Getting Started

Business Digital Banking Overview.............................................................................5 Users........................................................................................................................................ 5 Recipients................................................................................................................................ 5 Transaction Type Overview..........................................................................................6 Business Digital Banking Transaction Types....................................................................... 6 Logging In After Enrollment.........................................................................................7 Logging Off.............................................................................................................................. 7 Transactions Page Transactions Page Overview........................................................................................8 Account Settings................................................................................................................... 10 Edit Nickname....................................................................................................................... 10 Hide Account......................................................................................................................... 11 Unhide Account.................................................................................................................... 11 Viewing and Printing a Transaction Image...............................................................12 Attaching an Image to a Transaction........................................................................13 Security Protecting Your Information......................................................................................14 General Guidelines............................................................................................................... 14 Login ID and Password........................................................................................................ 14 Fraud Prevention.................................................................................................................. 14 Alerts Delivery Options...............................................................................................15 Account Alerts....................................................................................................................... 16 Security Alerts....................................................................................................................... 17 Secure Messaging Overview......................................................................................18 Sending a Secure Message.........................................................................................19 Transaction Types Moving Money Overview............................................................................................20 Transfers.......................................................................................................................21 Managing Transfers............................................................................................................. 23 Loan Transfers.............................................................................................................24 Managing Loan Transfers.................................................................................................... 26 Services Stop Payment Request...............................................................................................27 Single Check ......................................................................................................................... 27 Range of Checks................................................................................................................... 29