WebsterFive Digital Banking Consumer User Guide

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7-7-22

DIGITAL BANKING CONSUMER USER GUIDE

Published by Murphy & Company, Inc. 13610 Barrett Office Drive, Suite 206

St. Louis, MO 63021 www.mcompany.com

© 2009-2022 Murphy & Company, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Finastra Software Inc.

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

Getting Started

Welcome to Digital Banking with Webster Five! Whether at home or at the office using a desktop, tablet or mobile phone, we strive to make your digital banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the digital banking process. If you have additional questions, contact us at 800.696.9401.

Table of Contents Getting Started

User Enrollment.............................................................................................................8 Self-Enrollment....................................................................................................................... 8 Logging Off.............................................................................................................................. 9 Mobile.................................................................................................................................... 10 Logging Off............................................................................................................................ 10 Retrieve a Forgotten Username. ...............................................................................11 Resetting a Forgotten Password................................................................................12 Transactions Page Transactions Page Overview......................................................................................13 Desktop Account Details . ................................................................................................... 14 Mobile.................................................................................................................................... 16 Desktop Account Preferences. ..................................................................................18 Edit Nickname....................................................................................................................... 18 Hide Account......................................................................................................................... 19 Unhide Account.................................................................................................................... 19 Mobile Account Preferences......................................................................................20 Edit Nickname....................................................................................................................... 20 Hide Account......................................................................................................................... 21 Unhide Account.................................................................................................................... 21 Viewing a Transaction Image.....................................................................................22 Desktop. ................................................................................................................................ 22 Mobile.................................................................................................................................... 23 Attaching an Image to a Transaction........................................................................24 Keep track of your expenses by attaching receipts, invoices and other images to individual transactions.. ...................................................................................................... 24 Desktop. ................................................................................................................................ 24 Mobile.................................................................................................................................... 25 Security Protecting Your Information......................................................................................26 General Guidelines............................................................................................................... 26 Login ID and Password........................................................................................................ 26 Fraud Prevention.................................................................................................................. 26 Alerts Delivery Options...............................................................................................27 Enjoy convenience, ease and peace of mind when it comes to your Digital Banking. Alerts help you stay on top of your finances by notifying you via email, text or both when the specified criteria are met. ................................................................................. 27 Desktop Delivery Preferences. ........................................................................................... 27 Mobile Delivery Preferences............................................................................................... 28

Editing Alerts................................................................................................................29 Security Alerts....................................................................................................................... 29 Account Alerts....................................................................................................................... 30 Secure Message Overview. ........................................................................................31 Sending a Secure Message.........................................................................................32 Mobile Security Enabling Touch ID, Fingerprint Login or Face ID. ....................................................33 Enabling PIN Login. .....................................................................................................36 Move Money Deposit a Check...........................................................................................................38 Viewing Check Deposit History........................................................................................... 39 Transfers. .....................................................................................................................40 Managing Transfers. ............................................................................................................ 42 A2A External Transfers. ..............................................................................................43 Adding External Accounts. .................................................................................................. 43 Deleting an External Account.............................................................................................. 45 External Account Transfer................................................................................................... 46 Managing External Transfers.............................................................................................. 48 Editing a Transfer on a Desktop Computer. ..................................................................... 48 Deleting a Transfer on a Desktop Computer.................................................................... 49 Editing a Transfer on a Mobile Device............................................................................... 50 Deleting a Transfer on a Mobile Device............................................................................. 51 Loan Transfers.............................................................................................................52 When you need to make a one-time or recurring transfer to a Webster Five loan, you can use the Loan Transfers feature. ................................................................................. 52 Initiating a Transaction........................................................................................................ 52 Managing Loan Transfers.................................................................................................... 54 C2C Pay a Customer....................................................................................................55 Sending Money..................................................................................................................... 55 Viewing Payment Details..................................................................................................... 56 P2P Pay a Person.........................................................................................................57 Sending Money..................................................................................................................... 57 Requesting Money. .............................................................................................................. 58 Deleting a Payee................................................................................................................... 59 Viewing Activity..................................................................................................................... 60

Bill Pay Pay Bills Overview. ......................................................................................................61 Creating a Payee................................................................................................................... 61 Editing a Payee...................................................................................................................... 62 Deleting a Payee................................................................................................................... 63 Making a New Payment..............................................................................................64 Editing a Payment. ............................................................................................................... 65 Deleting a Payment.............................................................................................................. 67 Creating a Recurrence. ...............................................................................................68 Editing a Recurring Payment............................................................................................... 69 Deleting a Recurrence. ........................................................................................................ 70 Creating a Reminder...................................................................................................71 Services Stop Payment Request. ..............................................................................................72 Single Check ......................................................................................................................... 72 Range of Checks. .................................................................................................................. 74 Mobile Manage Cards.................................................................................................76 Disabling or Enabling a Card............................................................................................... 76 Merchant Controls. .............................................................................................................. 77 Spending Controls................................................................................................................ 78 Transaction Controls............................................................................................................ 79 Travel and Location Controls.............................................................................................. 80 Desktop Manage Cards. .............................................................................................81 Disabling or Enabling a Card............................................................................................... 81 Merchant Controls. .............................................................................................................. 82 Spending Controls................................................................................................................ 83 Transaction Controls............................................................................................................ 84 Travel and Location Controls.............................................................................................. 85 Reordering Checks......................................................................................................86 Direct Deposit Info......................................................................................................87 Statement Delivery......................................................................................................88 Initial Setup. .................................................................................................................90 Tagging Transactions........................................................................................................... 92 Splitting a Transaction......................................................................................................... 94 Manage My Money Dashboard. ................................................................................96 Spending by Category.................................................................................................97

Budget. .........................................................................................................................99 Adding Budgets. ................................................................................................................ 100 Managing Budgets. ........................................................................................................... 101 Add a Budget Alert............................................................................................................ 103 Cashflow Overview................................................................................................... 104 Add a Bill or Income.......................................................................................................... 105 Net Worth.................................................................................................................. 106 Add an Unlinked Asset or Debt. ...................................................................................... 107 Goals.......................................................................................................................... 108 Adding Goals...................................................................................................................... 109 Save for Goals.................................................................................................................... 109 Pay Off Goals. .................................................................................................................... 110 Add a Goal Alert................................................................................................................. 111 Managing Goals................................................................................................................. 112 Account Reporting Account Reporting (Desktop Only)......................................................................... 113 Creating a New Report. .................................................................................................... 113 Deleting an Existing Report.............................................................................................. 114 Editing an Existing Report. ............................................................................................... 115 Running an Existing Report.............................................................................................. 116 Settings Profile......................................................................................................................... 117 Settings...................................................................................................................... 118 Changing Account Order.................................................................................................. 118 Contact Us Important Phone Numbers..................................................................................... 119

Getting Started

Self-Enrollment If you’re new to Digital Banking with Webster Five, you will need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking from anywhere! 1. Navigate to www.web5.com and look for the Login box on the top right hand side of the page. 2. Click the “Register” link 3. Review the Digital Banking Services Agreement on the Disclaimer page and click the Accept button to agree to the terms and conditions. 4. Fill out the Customer Verification fields with the required information and click the Verify button. User Enrollment

Note : The details you provide are verified by comparing them to your contact information in our system. If the information does not match, contact us at 800.696.9401 to update your profile.

5. Select email, voice or text message to receive a one-time security code. 6. Create your username. Click the Continue button. 7. Create a new password based on our password requirements and click the Submit button when you are finished.

Getting Started: User Enrollment

Getting Started Logging In After Enrollment

After your first-time enrollment, logging in is easy and only requires your login ID and password.

11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11b 12b 13b 14b 15b 16b 17b 18b 1d 2d 3d 4d 5d 6d 7d 8d A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3

1. Enter your username and password. 2. Click the Log In button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. Contact us at 800.696.9401 for assistance. If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Resetting a Forgotten Password” section below to reset your password.

Logging Off For your security, you should always log off when you finish your digital banking session. You may also be logged out due to inactivity. In the at the top right corner of the page, click Log Out . 1. Close your browser.

Getting Started: User Enrollment

Mobile

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 10 1a 2a 3a 4a 5a 6a 7a 8a 9a 10 1b 2b 3b 4b 5b 6b 7b 8b 9b 10 1c 2c 3c 4c 5c 6c 7c 8c 9c 10 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19 11b 12b 13b 14b 15b 16b 17b 18b 19 11a 12a 13a 14a 15a 16a 17a 18a 19a 2 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20 J A1 B1 C1 D1 E1 F1 G1 H1 I1 J A2 B2 C2 D2 E2 F2 G2 H2 I2 J A3 B3 C3 D3 E3 F3 G3 H3 I3

1. Enter your Username and Password. 2. Click the Log In button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. Call us at 800.696.9401 for assistance. If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Resetting a Forgotten Password” section below to reset your password. Logging Off For your security, you should always log off when you finish your Digital Banking session. You may also be logged out due to inactivity. 1. In the at the top right corner of the page, click the Log Out button.

Getting Started: User Enrollment

Getting Started Retrieve a Forgotten Username

If you happen to forget your username, you can easily retrieve your username from the Webster Five Home page—no need to call us!

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

J1 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c K L M N O P U V W X Y Z A B C D E F J2 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6

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Getting Started: Retrieve a Forgotten Username 1. Click the “Forgot username or password” link. 2. Select “Forgot Username” using the drop-down and click the Submit button. 3. Fill out the Customer Verification fields with the required information and click the Verify button. 4. Your username will then be displayed. Click the Continue button. J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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Getting Started Resetting a Forgotten Password

If you happen to forget your password, you can easily create a new one from the Webster Five home page—no need to call us!

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d

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Note : If you lock yourself out with too many invalid login attempts, you can reset your password after completing the required verification steps. You will not be able to change your password if your account has been locked out. Please contact Webster Five at 800.696.9401 during business hours to unlock your account. 1. Click the “Forgot username or password” link. 2. Select “Forgot or Reset Password” using the drop-down and click the Submit button. 3. Fill out the Customer Verification fields with the required information and click the Verify button. 4. Create a new password based on our password requirements and click the Submit button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Getting Started: Resetting a Forgotten Password

Transactions Page

Transactions Page Overview

After logging in, you are taken directly to the Transactions page. This page is divided into three convenient sections to help you navigate to every feature within Digital Banking. Here you can view account balances, summaries and more!

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1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c K L M N O P U V W X Y Z A B C D E F 11a 12a 13a 14a 11b 12b 13b 14b 1d 2d 3d 4d 5d 6d 1d 2d 3d 4d

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A. The sidebar menu appears in every view on the left side of the screen. You can navigate to Digital Banking features by clicking on the name of the feature. B. Your Webster Five accounts are displayed in an account tile with their balances. When you click an account tile, you will be taken to a list of recent transactions. C. The icon located in the top right corner of the page allows you to access account settings, locations, contact details, social buttons, alerts and more. D. You can use the search bar to search your accounts using keywords. J1 J2 J3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Transactions Page: Transactions Page Overview

Desktop Account Details Selecting a Webster Five account on the Home page takes you to the Account Details page, where you can view every transaction pertaining to that account. From here, you can view details such as type of transaction, check images and account balances, so you stay organized and on top of your finances. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 11 12 13 21 22 23 1 2 3 1a 2a 3a 1b 2b 3b 1c 2c 3c K L M U V W A B C 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c 11a 12a 13a 1d 2d 3d 11a 12a 13a 14a A1 B1 C1 A2 B2 C2 A3 B3 C3 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 1d 2d 3d 4d 5d 6d 11b 12b 13b 14b 1d 2d 3d 4d 11b 12b 13b

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

10 13 14 15 16 7 18 19 20 23 24 25 26 27 8 29 30 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10a 3a 4a 5a 6a 7a 8a 9a 10b 3b 4b 5b 6b 7b 8b 9b 10c 3c 4c 5c 6c 7c 8c 9c 10d 3d 4d 5d 6d 7d 8d 9d

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A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 11 12 13 14 15 16 17 1 21 22 23 24 25 26 27 2 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11b 12b 13b 14b 15b 16b A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 1a 2a 3a 4a 5a 6a 7a 8 1b 2b 3b 4b 5b 6b 7b 8 1c 2c 3c 4c 5c 6c 7c 8

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A1 B1 C1 D1 E1 F1 G1 H A2 B2 C2 D2 E2 F2 G2 H A3 B3 C3 D3 E3 F3 G3 H

Transactions Page: Transactions Page Overview

A. On the Home page, you can click on an account name to view the Account Details screen. Note: Select “View Details” to find your full account number. B. Use the drop-down to view transactions for a different account. C. The current and available balances of that account are displayed at the top of the page. Current Balance (also known as Ledger Balance) is your beginning of day balance. The Available Balance is the beginning of the day balance plus or minus any of that day’s credits or debits. Click on the “View details” link for additional details. D. Use the search bar to search transactions using keywords. E. Transactions can be filtered by amount, date or type. Click the more options. F. You can expand or collapse the view of each transaction by clicking the icon. icon for

Transactions Page: Transactions Page Overview

Mobile 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2

J1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 J3 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 18 19 1 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c K L M N O P Q R S U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J2

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Note : The letters correspond to several available features on the Transactions page. J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

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Transactions Page: Transactions Page Overview

A. The icon displays the sidebar menu. You can navigate to Mobile Banking features by selecting the name of the feature. B. Your Webster Five accounts are displayed in an account tile with their balances. Click on an account tile to show details about an account such as balances, interest rates (if applicable), and due dates (if applicable). C. When you click on the account tile, the transactions for that account are displayed. D. Use the search bar to search transactions using keywords. E. The icon allows you to filter your search. F. You can expand or collapse the view of each transaction by clicking the icon. G. The icon located in the top right corner of the screen allows you to access account preferences, update your contact information, setup and manage alerts, and more.

Transactions Page: Transactions Page Overview

Accounts Page

Desktop Account Preferences

Personalize your accounts and how they appear in Digital Banking. Here you can change your account names and organize them however you like to suit your needs.

Edit Nickname

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Transactions Page: Desktop Account Preferences 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the menu at the top right corner of the page, click Settings . 1. Under Account Settings , select the account you wish to nickname. 2. Click the icon to edit an account name. 3. Enter a new name and click the icon to save your settings. A3 B3 C3 D3 E3 F3 G3 H3 I3

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Hide Account

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11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d menu at the top right corner of the page, click Settings . 1. Under Account Settings , select the account you wish to hide. 2. Toggle the hide account switch to the right. In the

Unhide Account

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A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d menu at the top right corner of the page, click Settings . 1. Under Account Settings , select the account you wish to unhide. 2. Toggle the hide account switch to the left. In the

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Transactions Page: Desktop Account Preferences

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Accounts Page

Mobile Account Preferences

Note : The screens shown are from an Android device. Your experience may be slightly different on an Apple iPhone.

Edit Nickname

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c K L M N O P Q U V W X Y Z A B C D E F G 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d

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drop-down at the top right corner of the screen, click Settings . J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

In the

1. Click the account you would like to nickname. 2. Enter the new nickname. 3. Click the Save button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Transactions Page: Mobile Account Preferences

Hide Account

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J1 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 1d 2d 3d 4d 5d 6d 7d 8d 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b 1d 2d 3d 4d 5d 6d 7d 8d J2 J3

drop-down at the top right corner of the screen, click Settings . J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

In the

1. Click the account you would like to hide. 2. Check the box next to “Hide Account.” 3. Click the Hide button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Unhide Account

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Transactions Page: Mobile Account Preferences 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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drop-down at the top right corner of the screen, click Settings . J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

In the

1. Click the account you would like to hide. 2. Uncheck the box next to “Hide Account.” 3. Click the Hide button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Accounts Page

Viewing a Transaction Image

Need a copy of a check that has cleared your account? You can view copies of checks through mobile banking with Webster Five. Desktop

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J1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 J3 J1 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d icon or the J2

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the

icon or the

icon indicates that there is a transaction image to view. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

The

3. Click the icon to expand the transaction. 4. Click on the “Front Image or Back Image” links to view the opposite side of the check. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

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Transactions Page: Viewing a Transaction Image

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Mobile

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the icon indicates that there is a transaction image to view. Tap the transaction to view the image. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d icon. The J2

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Transactions Page: Viewing a Transaction Image

Accounts Page Attaching an Image to a Transaction

Keep track of your expenses by attaching receipts, invoices and other images to individual transactions. Desktop

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icon to expand the transaction. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Click the

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3. Click the Add Receipt Image button. 4. Navigate to the image you wish to attach.

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Transactions Page: Attaching an Image to a Transaction

Mobile

In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Select a transaction. 3. Click the Add Receipt Image button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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Transactions Page: Attaching an Image to a Transaction

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