Country Bank Business Customer Digital Banking Admin Guide

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Check Positive Pay Managing Exceptions

Customers that utilize Positive Pay are responsible for reviewing their exceptions and decisioning them prior to 11:00 a.m. every business day. Any items that have not been decisioned will be automatically returned. When checks are posted to the account, the system reviews the check elements against the details in the upload (or against the manually created items) and the set parameters. Any variances will result in an Exception item. If a discrepancy is found, the item requires the business’ attention. An alert will be sent to the business users for all rejected items as a notification that there are items for review.

Check Positive Pay: Managing Exceptions