First Citizens Bank Digital Banking for Business User Guide

128

Positive Pay for ACH Transactions Managing Exceptions You will be notified by your chosen delivery method on any business day where you have a Positive Pay Exception that requires your attention. *If you have Exceptions that require your decision, they will display here. For reporting, click Advanced Services. Note : For ACH exceptions, the ACH Standard Entry Class Code, Originating Company ID and Debit or Credit (DR/CR) are displayed in the exception description.

NOTE: Default decision will apply to exceptions if no decision has been made by 3:30 PM ET.

1

2

In the Business Services dropdown, click Positive Pay . 1. The Exceptions tab displays the number of exceptions awaiting a decision. 2. Click on the Exception to view transaction details. • Amount: Amount of the transaction • Exception Reason: Unauthorized ACH Transaction • ACH Class Code: ACH Exception type (PPD) for personal, CCD for business, and WEB for Internet initiated)

• Company ID: Originator’s ACH ID • Description: Originator’s name

Note : All exceptions must be given decisions by 3:30 PM EST. Your default decision (Pay or Return) will be applied if no decision has been made by 3:30 PM EST.

Positive Pay for ACH Transactions: Managing Exceptions