First Citizens Bank Digital Banking for Business User Guide

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Positive Pay for ACH Transactions

Introduction

Positive Pay is a business feature that helps minimize or eliminate ACH fraud, prevent related losses and simplify your account reconciliation. The Positive Pay system helps business clients to protect their accounts through Digital Banking for business against electronic transaction fraud by blocking and returning any ACH (Automated Clearing House) transactions not authorized by

the business. How it works:

• Receive alert notifications of potentially fraudulent ACH transactions. • View and approve ACH transactions before they post to your account. • Submit authorization rules to automatically pay trusted ACH originators. In the Business Services dropdown, click Positive Pay .

NOTE: Default decision will apply to exceptions if no decision has been made by 3:30 PM ET.

$4,420.66

$4,420.66

Note : You must submit your Pay or Return decision by 3:30 PM EST. If no decision is submitted, the transaction will automatically Pay or Return based on your default decision.

Positive Pay for ACH Transactions: Introduction