First National Bank and Trust Personal Online Desktop and Tablet User Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................7 New User................................................................................................................................. 7 Logging Off.............................................................................................................................. 8 Recover a Forgotten Username...................................................................................9 Resetting a Forgotten Password................................................................................10 My Accounts My Accounts Page Overview......................................................................................11 Desktop Account Details .................................................................................................... 13 Mobile Account Details........................................................................................................ 15 Desktop Account Preferences...................................................................................17 Edit Nickname....................................................................................................................... 17 Hide Account......................................................................................................................... 18 Unhide Account.................................................................................................................... 18 Mobile Account Preferences......................................................................................19 Edit Nickname....................................................................................................................... 19 Hide Account......................................................................................................................... 20 Unhide Account.................................................................................................................... 20 Viewing a Transaction Image.....................................................................................21 Desktop. ................................................................................................................................ 21 Mobile.................................................................................................................................... 22 Attaching an Image to a Transaction........................................................................23 Desktop. ................................................................................................................................ 23 Mobile.................................................................................................................................... 24 Security Protecting Your Information......................................................................................25 General Guidelines............................................................................................................... 25 Login ID and Password........................................................................................................ 25 Fraud Prevention.................................................................................................................. 25 Alerts Overview............................................................................................................26 Desktop Delivery Preferences............................................................................................ 26 Mobile Delivery Preferences............................................................................................... 27 Editing Alerts................................................................................................................28 Account Alerts....................................................................................................................... 28 Security Alerts....................................................................................................................... 29 Secure Message Overview.........................................................................................30 Sending a Secure Message.........................................................................................31