Five Star Bank Digital Banking Personal Banking User Guide

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Five Star Bank, Member FDIC

Transaction Types Move Money Overview...............................................................................................39 Move Money Transfer Funds.............................................................................................................41 Adding A Personal External Account.........................................................................43 Verifying A Personal External Account......................................................................44 Customer to Customer ..............................................................................................45 Linking Someone’s Five Star Bank Account....................................................................... 45 Single Transfers Between Five Star Bank Accounts......................................................... 46 Loan Payments............................................................................................................47 Digital Banking Activity Overview..............................................................................49 Using Filters........................................................................................................................... 50 Creating or Deleting Custom Views Using Favorites........................................................ 50 Editing Transactions............................................................................................................. 51 Canceling Transactions........................................................................................................ 52 Bill Pay Bill Pay Overview . .......................................................................................................53 Bill Pay Enrollment............................................................................................................... 53 Creating a Payee..........................................................................................................54 Editing a Payee...................................................................................................................... 56 Deleting a Payee................................................................................................................... 57 Changing “Pay From” Accounts........................................................................................... 58 Making a Single Payment. ..........................................................................................59 Paying Multiple Bills....................................................................................................60 Payment Activity..........................................................................................................61 Cancel a Pending Payment.........................................................................................62 Visit the Bill Pay Site Payments Overview. ...................................................................................................63 Hiding or Unhiding Payees from Payment Screen........................................................... 64 Creating a Payee Overview. .......................................................................................65 Creating a Payee: Company.......................................................................................66 Creating a Payee: Person............................................................................................68 Part 1 of 3: Choosing Payee and Payment Method. ........................................................ 68 Part 2 of 3: Adding Payee Information. ............................................................................. 69 Part 3 of 3: Keyword (Email Only) and One-Time Activation Code................................. 70