Gulf Coast Bank: Business User Guide

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DIGITAL BUSINESS & DIGITAL CORPORATE USER GUIDE

GULFBANK.COM

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

© 2009-2017 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Q2eBanking. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

Getting Started

Welcome to Business Digital Banking with Gulf Coast Bank and Trust Company! Whether at home or at the office, from a mobile phone, tablet or laptop, we strive to make your Digital Banking experience easy and convenient. By adding powerful commercial products and features, Gulf Coast Bank provides you with the complex tools your business needs to achieve its goals. Although our Business Digital Banking shares similar features with our personal accounts, this guide is meant to help you through only business features. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Digital Banking process. For details on introductory functionality please refer to the Digital Banking Guide. This will provide information about login, site navigation, grouping and other standard navigation tips. If you have additional questions, contact us at 866-755-3887 or 504-544-6380.

Table of Contents Getting Started

Business Online Banking Overview.............................................................................5 Users........................................................................................................................................ 5 Subsidiaries............................................................................................................................. 5 Recipients................................................................................................................................ 5 Transaction Type Overview..........................................................................................6 Business Online Banking Transaction Types...................................................................... 6 Commercial Editing Company Policy................................................................................................7 Part 1 of 8: Choosing a Transaction to Edit in Company Policy........................................ 7 Part 2 of 8: Choosing the Maximum Draft Amount........................................................... 8 Part 3 of 8: Choosing the Number of Approvals ............................................................... 9 Part 4 of 8: Choosing the Accounts...................................................................................... 9 Part 5 of 8: Choosing the Subsidiaries............................................................................... 10 Part 6 of 8: Choosing the Drafting Hours.......................................................................... 10 Part 7 of 8: Choosing the Location..................................................................................... 11 Part 8 of 8: Choosing the IP Address.................................................................................. 11 Approval Limits..................................................................................................................... 12 Company Policy Tester........................................................................................................ 13 Viewing Rights to Access Features..................................................................................... 15 Establishing Rights to Access Accounts............................................................................. 16 Creating and Editing Account Labels................................................................................. 17 User Roles Overview...................................................................................................18 Creating, Editing or Copying a User Role..................................................................19 Part 1 of 8: Establishing Transaction Type Rights............................................................. 20 Part 2 of 8: Disabling a Transaction Type.......................................................................... 21 Part 3 of 8: Enabling Operation Rights.............................................................................. 22 Part 4 of 8: Choosing the Maximum Draft Amount......................................................... 23 Part 5 of 8: Enabling Allowed Accounts............................................................................. 23 Part 6 of 8: Selecting Subsidiaries...................................................................................... 24 Part 7 of 8: Choosing Drafting Hours................................................................................. 24 Part 8 of 8: Editing Approval Limits for a Transaction Type............................................ 25 User Role Policy Tester........................................................................................................ 26 Deleting Allowed Actions..................................................................................................... 28 Establishing Rights to Access Features.............................................................................. 29 Establishing Rights to Access Accounts............................................................................. 30 Deleting a User Role....................................................................................................31

Users Overview............................................................................................................32 User Management Overview.............................................................................................. 33 Adding a New User .............................................................................................................. 34 Editing a User...............................................................................................................35 Deleting a User............................................................................................................36 Subsidiary Overview....................................................................................................37 Adding a Subsidiary............................................................................................................. 38 Editing a Subsidiary.....................................................................................................39 Deleting a Subsidiary..................................................................................................40 Recipient Overview......................................................................................................41 Part 1 of 4: Adding a Recipient............................................................................................ 42 Part 2 of 4: Recipient Account Detail.................................................................................. 43 Part 3 of 4: Beneficiary FI Detail. ........................................................................................ 44 Part 4 of 4: Intermediary FI Detail...................................................................................... 45 Editing a Recipient.......................................................................................................46 Editing a Recipient’s Templates.......................................................................................... 48 Deleting a Recipient....................................................................................................49 Payment Template Overview.....................................................................................50 Creating a New Payment or Template......................................................................51 Part 1 of 7: Selecting A Transaction Type.......................................................................... 51 Part 2 of 7: Info & Users...................................................................................................... 52 Part 3.1 of 7: Single-Recipient & Amount.......................................................................... 53 Part 3.2 of 7: Multiple-Recipients & Amounts .................................................................. 57 Part 4 of 7: Import a File into a Template ......................................................................... 60 Part 5 of 7: Subsidiary.......................................................................................................... 61 Part 6 of 7: Account.............................................................................................................. 62 Part 7 of 7: Review & Submit............................................................................................... 63 Viewing, Approving or Canceling a Transaction......................................................65 Single Transaction................................................................................................................ 65 Multiple Transactions.......................................................................................................... 66 Splitting a Payment.....................................................................................................67 Editing or Using a Template.......................................................................................70 Deleting a Template....................................................................................................71 Payment From File......................................................................................................72 ACH Pass-Thru.............................................................................................................74 Positive Pay Positive Pay- Introduction..........................................................................................75 Positive Pay- To Upload an Issued Check File..........................................................76 Positive Pay- Manually Enter a Check.......................................................................77 Positive Pay- Void a Check..........................................................................................78 Positive Pay- Managing Exceptions...........................................................................79

Advanced Bill Pay Home Page Overview..................................................................................................80 Add a Payee..................................................................................................................82 Company............................................................................................................................... 82 Individual............................................................................................................................... 85 Bank or Credit Union .......................................................................................................... 88 Edit a Payee..................................................................................................................90 Delete a Payee.............................................................................................................91 Import Payees..............................................................................................................92 Add and Manage Categories......................................................................................93 Single Payment............................................................................................................94 Edit a Single Payment.................................................................................................96 Create a Recurring Payment......................................................................................97 Edit or Cancel a Pending Payment............................................................................99 Payment Approval.................................................................................................... 101 Company Profile....................................................................................................... 102 Edit or Delete Bill Pay Accounts.............................................................................. 103 Modify User Permissions......................................................................................... 104 Personal Profile........................................................................................................ 106 e-Notifications........................................................................................................... 107 Events................................................................................................................................. 107 Logout................................................................................................................................. 108 Recurring............................................................................................................................ 109 Reminders.......................................................................................................................... 110 Reports...................................................................................................................... 111

Getting Started

Business Digital Banking Overview

Whether you’re an enterprise, large corporation or small organization, our flexible Business Digital Banking can efficiently serve you. Depending on your size, the first steps in banking online are setting up your users, subsidiaries and recipients. After setting up these key entities, you can jump right in and experience our state- of-the-art system! Users If your business only needs one person with access to Business Digital Banking, you can set up a single login ID and password. This is typical for small companies who primarily use basic Digital Banking tools with occasional business transactions. For larger organizations, our system lets you establish multiple login IDs and passwords for authorized employees. After setting up a company policy with a bank representative, you can organize which employees get access to different features within Business Digital Banking by establishing user rights. Subsidiaries Subsidiaries are different entities owned or managed by one parent company. Business Digital Banking allows you to aggressively manage your subsidiaries, offering centralized control to the parent company with the convenience of a single banking system. Subsidiaries may not apply if your business is a single entity with only one tax ID that has several bank accounts tied to it. For complete information, contact us at 866-755-3887 or 504-544-6380. Recipients Recipients are people or businesses to whom you send money using a payment feature offered through Business Digital Banking. After creating a profile for each recipient, you can choose the method to send them money and the respective transaction details. Each created recipient is saved so you can quickly and easily make future payments.

Getting Started: Business Digital Banking Overview

Getting Started

Various types of payment methods are offered through Business Digital Banking, including wire and ACH transfers. Though they are both quick electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions are done using a batch process, and funds are generally not available until the next business day. Please call us at 800-223-2060 or local 504-561-6124 for a full list of wire and ACH fees or if you have any questions. Business Digital Banking Transaction Types Transaction Type Overview

Type

Description

Upload a NACHA-formatted file.

ACH Pass-Thru

ACH Payment

Send a payment to one recipient.

ACH Batch

Send a payment to several recipients.

ACH Receipt

Receive a payment from one recipient.

ACH Collection

Receive a payment from several recipients.

Domestic Wire

Send a wire to a recipient within the US.

Send a wire to a recipient in a different country.

International Wire

Send payroll to several recipients. If a recipient has more than one account, you can split that payment into several accounts.

Payroll

Send federal, state or local tax authority payments.

Tax Payment

Getting Started: Transaction Type Overview

Commercial

Editing Company Policy

The Company Policy is a list of allowed actions and limits that applies to the whole business. All created user rights fit within the Company Policy. If you have Manage Company Policy rights, you can make edits to parts of the Company Policy, but it cannot be deleted. Part 1 of 8: Choosing a Transaction to Edit in Company Policy The first tab within the Company Policy is the “Overview” tab. This section contains a list of all transaction types including their approval limits and allowed actions. Here, users with Manage Company Policy rights can choose a type of transaction to edit at the Company Policy level.

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In the Commercial tab, click Company Policy . 1. Click the Overview tab. 2. View the approval limits and allowed actions for each transaction type. 3. Click on the transaction type you would like to make changes to. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d 2d 3d 4d 5d 6d 7d 8d 9d J1

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Commercial: Editing Company Policy

Part 2 of 8: Choosing the Maximum Draft Amount After selecting a transaction type to edit, you can adjust the maximum amount of drafted funds.

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1. Click on the Draft Amount action. 2. Enter the maximum draft amount using the number pad or click the Any button for an unlimited amount. 3. Click the OK button when you are finished making changes. A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3

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Commercial: Editing Company Policy

Part 3 of 8: Choosing the Number of Approvals Next, you can decide on the number of authorized approvals needed for that specific transaction type.

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1. Click the Approvals action. 2. Click the + or - icon depending on how many approvals the specific transaction type requires. 3. Click the OK button when you are finished making changes. Part 4 of 8: Choosing the Accounts If you have Manage Company Policy rights, you can decide which accounts are used for a specific transaction. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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1. Click on the Accounts action. 2. Select which groups or accounts a specific transaction can use. 3. Click the OK button when you are finished making changes.

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Commercial: Editing Company Policy 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1

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Part 5 of 8: Choosing the Subsidiaries Different transaction types have the ability to exclude certain subsidiaries.

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1. Click the Subsidiaries action. 2. Select which subsidiary can be used in a specific transaction. 3. Click the OK button when you are finished making changes. Part 6 of 8: Choosing the Dr fting Hours You can also set time limitations for specific transactions. This is especially beneficial if you only want transactions to occur during business hours. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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1. Click the Draft Hours action. 2. Click the boxes to select the hours a user can draft or send a transaction. 3. Click the OK button when you are finished making changes. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Commercial: Editing Company Policy 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 J1

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Part 7 of 8: Choosing the Location If your business conducts transactions in different regions, you can select the appropriate places to permit them within the Company Policy.

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1. Click the Location action. 2. Select which countries transactions can be performed in. 3. Click the OK button when you are finished making changes. Part 8 of 8: Choosing the IP Address To further strengthen your Company Policy, you can specify which computers can perform transactions by entering the device’s unique IP address. 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P Q U V W X Y Z A B C D E F G 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d

Commercial: Editing Company Policy 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1a a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11 12 13 14 15a 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 6 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 6 1b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6 K L M N O U V W X Y A B C D E F 11 12 13 14 15b 1 11a 12a 13a 14a 15a 1 1d 2d 3d 4d 5d 6 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

1. Click the IP Addresses action. 2. Enter a new IP Address and click the Add button. 3. Click the OK button when you are finished making changes.

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Approval Limits You can review the Approval Limits within the Company Policy. These limits are read-only at the Company Policy level but can be adjusted within User Roles to fit a user’s specific responsibilities.

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In the Commercial tab, click Company Policy . 1. Select a user role in the Overview tab to view the approval limits. 2. Click the Approval Limits tab. 3. View the maximum limits for transactions and amounts. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1

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J3 Note : Maximum Amount is the maximum amount of funds a user can approve or draft per transaction, per account, per day or per month. The Maximum Count is the number of transactions they can perform or draft per transaction, per account, per day or per month. A3 B3 C3 D3 E3 F3 G3 H3 I3

Commercial: Editing Company Policy

Company Policy Tester The Policy Tester gives you the ability to test possible actions before making changes within the Company Policy. This allows you to see if a certain transaction can be performed based on the Bank Policy and Company Policy.

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In the Commercial tab, click Company Policy . 1. Select a transaction type in the Overview tab to run a specific test. 2. Click the Policy Tester tab. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Commercial: Editing Company Policy

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A1 B1 C1 D1 E1 F1 G1 H1 I A2 B2 C2 D2 E2 F2 G2 H2 I A3 B3 C3 D3 E3 F3 G3 H3 I A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3

3. Create a sample transaction to test a user’s policy. 4. Click the Test button. You can then see whether the user can perform the transaction.

Commercial: Editing Company Policy

Viewing Rights to Access Features You have the ability to view activated features within the Company Policy. This is a read-only section, and the available features indicate which rights are activated.

11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E

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In the Commercial tab, click Company Policy . 1. Click the Features tab. 2. View enabled rights and business features at the Company Policy level. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2

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Commercial: Editing Company Policy

Establishing Rights to Access Accounts You can see which accounts users can view, withdraw from and make deposits to within the Company Policy. This is read-only section at the Company Policy level, but it can be adjusted within User Roles to fit a user’s specific responsibilities.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the Commercial tab, click Company Policy . 1. Click the Accounts tab. 2. View the accounts that are used under the Company Policy. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Commercial: Editing Company Policy

Creating and Editing Account Labels Account labels allow users to organize their accounts. While these labels may be visible to all users, only users with enabled Manage Company rights can create them.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a a a 10b 1b 2b 3b 4b 5b 6b b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d K L M N O U V W X Y A B C D E 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 1a a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

10 11 12 13 14 5 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Edit Labels icon to make changes to an account’s label. J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 3. Check the box next to specific account. 4. (Optional) Enter a new label name and click the Create button. 5. (Optional) Check the box next to an existing label to add it to the account. 6. Click the Update button when you are finished. 7. Click the Save button when you are finished making changes. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b In the Commercial tab, click Company Policy . 1. Click the Accounts tab. 2. Click the

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Commercial: Editing Company Policy

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Commercial

User Roles Overview Once you establish your Company Policy, you can start creating user roles. User roles are the restrictions placed to shape a user’s privileges, depending on the responsibilities a user has. Some users may have the ability to draft a transaction, while others can approve it. User roles must fit within the Company Policy and cannot exceed it.

1 11 12 13 14 15 16 17 18 19 2 21 22 23 24 25 26 27 28 29 3 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1 1a 2a 3a 4a 5a 6a 7a 8a 9a 1 1b 2b 3b 4b 5b 6b 7b 8b 9b 1 1c 2c 3c 4c 5c 6c 7c 8c 9c 1 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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J3 A1 B1 C1 D1 E1 F1 G1 H1 I1 J A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 J2

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10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d In the Commercial tab, click User Roles . A. You can use the search bar to find specific user roles. B. Clicking the 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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icon next to a column title allows you to sort user roles by

J1 name, description or users. C. The number under the Users column indicates how many users are assigned to this role. Click the number to see who is assigned to a specific role. D. You can change the role a user is assigned to by clicking the icon. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

Commercial: User Roles Overview

Commercial

11 12 13 14 15 16 1 21 22 23 24 25 26 2 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 1d 2d 3d 4d 5d 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11 12 13 14 15 16 17 18 1 21 22 3 24 25 26 27 28 2 1 2 3 4 5 6 7 8 9 K L M N O P Q R U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 1d 2d 3d 4d 5d 6d 7d 11b 12b 13b 14b 15b 11b 12b 13b 14b 15b 16b 1 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11b 12b 13b 14b 15b 16b 17b A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11a 12a 13a 14a 15a 16a 17a 18 1a 2a 3a 4 5 6 7 8 9 1b 2b 3b 4b 5 6b 7 8 9 1c 2c 3c 4c 5c 6c 7c 8c 9 11b 12b 13b 14b 15b 16b 17b 18 1d 2d 3d 4d 5d 6d 7d 8 A1 B1 C1 D1 E1 F1 G1 H A2 B2 C2 D2 E2 F2 G2 H A3 B3 C3 D3 E3 F3 G3 H 11a 12a 13a 14a 15a 16a 17a 18a 1 1d d 3d 4d 5d 6d 7d 8d 9 A1 B1 C1 D1 E1 F1 G1 H1 I A2 B2 C2 D2 E2 F2 G2 H2 I A3 B3 C3 D3 E3 F3 G3 H3 I 11b 12b 13b 14b 15b 16b 17b 18b 1

Creating, Editing or Copying a User Role

To begin editing or creating a user role, you must decide what privileges and responsibilities a particular user has. You can then write a description of the role and give it a unique name.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the Commercial tab, click User Roles . 1. Decide if you are making a new role, editing an existing role or copying a role. a. Click the Create Role button if you are making a new user role. b. Click the icon to edit an existing role. c. Click the icon to copy and adjust an existing role. 2. (Optional) If you are editing an existing user role, edit the role name by clicking the icon. 3. Enter a role name if you are making a new role or copying a role. 4. Click the Continue button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 J1

A2 B2 C2 D2 E2 F2 G2 H2 I2

Commercial: Creating, Editing or Copying a User Role A3 B3 C3 D3 E3 F3 G3 H3 I3

Part 1 of 8: Establishing Transaction Type Rights You can start assigning or editing a user’s rights in the Overview tab, which helps you decide which responsibilities and limitations a user should have regarding certain transactions. Here, you can change a user’s approval limits and decide which transaction types they can view, draft, approve or cancel.

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K L M N O U V W X Y A B C D E

1. Choose a type of transaction to assign rights for under the Transaction Type column. 2. Click the icon under the View column to change which transaction activity a user can view. • Can view only their activity. • Can view activity of all users. • Can view transactions by others in this role. • Cannot view activity of any user. 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 1d 2d 3d 4d 5d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Note : Users must have the A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 transactions.

icon enabled to approve

A3 B3 C3 D3 E3 F3 G3 H3 I3

Commercial: Creating, Editing or Copying a User Role

Part 2 of 8: Disabling a Transaction Type If a user should not have access to a certain transaction type, such as payroll or international wires, an authorized user can disable those rights for individual users.

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1d 2d 3d 4d 5d 6d 7d K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7 1b 2b 3b 4b 5b 6b 7 1c 2c 3c 4c 5c 6c 7 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 1 11b 12b 13b 14b 15b 16b 17 1d 2d 3d 4d 5d 6d 7 A1 B1 C1 D1 E1 F1 G A2 B2 C2 D2 E2 F2 G A3 B3 C3 D3 E3 F3 G

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1. Select the transaction type to disable in the Overview tab. 2. Toggle the switch to “Disabled” for that specific transaction. 3. Click the Save button when you are finished making changes. A3 B3 C3 D3 E3 F3 G3 H3 I3

Commercial: Creating, Editing or Copying a User Role

Part 3 of 8: Enabling Operation Rights You can select the allowed operations a user can perform when handling a transaction, such as drafting, approving or cancelling rights.

11 12 13 14 15 16 17 1 21 22 23 24 25 26 27 2 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11 2 13 14 15 16 17 18 21 22 3 24 25 26 27 28 1 2 3 4 5 6 7 8 11a 12a 13a 14a 15a 16a 17a 1 1d 2d 3d 4d 5d 6d 7d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1. Click the Allowed Actions tab. 2. (Optional) If you need to add new actions, click the Add New Allowed Action button. 3. Click the Operations action to begin making restrictions to the action. 4. Toggle the On/Off switch to “On” or “Off” depending on if a user can perform a specific operation. • Draft : Create a transaction or template that needs approval from an authorized user. • Draft Restricted : Generate a drafted transaction based on an existing template that is assigned to them or adjusted the amount, settlement, date or description. • Approve : Send or accept drafted transactions. • Cancel : Reject a drafted or unprocessed transaction. 5. Click the OK button when you are finished making changes. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c K L M N O P Q R U V W X Y Z A B C D E F G H A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b 1d 2d 3d 4d 5d 6d 7d 8d A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Commercial: Creating, Editing or Copying a User Role

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