Northern Credit Union Digital Banking User Guide Business Users

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2-9-23

Online and Mobile Banking User Guide

BUSINESS

Published by Murphy & Company, Inc. 13610 Barrett Office Drive

St. Louis, MO 63021 www.mcompany.com

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Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

Getting Started

Welcome to Business Banking with Northern Credit Union! Whether you’re at home or the office using a mobile phone, tablet, or laptop, we strive to make your Mobile and Online Banking experience easy and convenient. By adding powerful commercial products and features, Northern Credit Union provides you with the complex tools your business needs to achieve its goals. While our Business Banking experience shares similarities with the personal Mobile and Online Banking platform, this guide will help you navigate the unique business features designed to help you reach your business goals. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Online Banking process. If you have additional questions, contact us at 315-782-0155. Visit our Digital Banking Resources page for other helpful resources to help you with personal and business Online & Mobile Banking, including more than 20 How-To Videos found on our Northern Credit Union YouTube channel.

Table of Contents Getting Started

Business Banking Overview.........................................................................................6 Users........................................................................................................................................ 6 Payees...................................................................................................................................... 6 Business Banking Transaction Types* ................................................................................ 7 Downloading Northern’s Mobile Banking App..........................................................8 New User Registration..................................................................................................9 User Roles User Roles Overview...................................................................................................10 Creating a User Role. ..................................................................................................11 Part 1 of 3: Permissions....................................................................................................... 12 Part 2 of 3: Accounts............................................................................................................ 13 Part 3 of 3: Limits.................................................................................................................. 15 Editing a User Role......................................................................................................17 Deleting a User Role....................................................................................................18 Users Users Overview............................................................................................................19 Adding a New User .............................................................................................................. 20 Editing a User...............................................................................................................21 Resetting Sub-User Password....................................................................................22 Changing a Sub-User’s Status....................................................................................24 Deleting a User. ...........................................................................................................25 Payees Payee Overview. ..........................................................................................................26 Adding a Payee..................................................................................................................... 27 ACH Payments*.................................................................................................................... 29 Domestic Wire Payments*.................................................................................................. 30 International Wire Payments*............................................................................................ 31 Editing a Payee.............................................................................................................32 Adding Additional Payment Methods................................................................................ 33 Deleting a Payee..........................................................................................................34 Business ACH Creating a Template....................................................................................................35 Adding Payees to Template. ............................................................................................... 38 Import Payees....................................................................................................................... 39 Deleting Payees From a Template. .................................................................................... 40 Copying a Template. ...................................................................................................42

Editing a Template.......................................................................................................43 Deleting a Template....................................................................................................44 Using a Template.........................................................................................................45 ACH Pass-Thru*...........................................................................................................48 Scheduled ACH Transactions.....................................................................................51 Canceling a Scheduled ACH Transaction........................................................................... 52 ACH Transaction History. ...........................................................................................53 ACH Notifications. ................................................................................................................ 54 Authorize or Reject an ACH Transaction. .................................................................55 Business Wires New Domestic Wire*...................................................................................................56 New International Wire*. ...........................................................................................58 Scheduled Wires..........................................................................................................60 Canceling a Scheduled Wire................................................................................................ 61 Wire Payment History.................................................................................................62 Wire Notifications................................................................................................................. 63 Authorize or Reject a Wire..........................................................................................64 Business Reports Reports Dashboard.....................................................................................................66 Create a Custom Report.............................................................................................67 ACH Details Report............................................................................................................... 68 Transaction History.............................................................................................................. 69 Editing a Report...........................................................................................................70 Deleting a Report.........................................................................................................71 Standard Reports. .......................................................................................................72 Security Protecting Your Information......................................................................................73 General Guidelines............................................................................................................... 73 Login ID and Password........................................................................................................ 73 Fraud Prevention.................................................................................................................. 73 Security Preferences...................................................................................................74 Change Username................................................................................................................ 74 Change Password................................................................................................................. 75 Two-Factor Authentication.................................................................................................. 76 Remembered Devices.......................................................................................................... 78 Mobile Security Preferences......................................................................................79 Enabling Digital ID................................................................................................................ 79 Face ID/Fingerprint............................................................................................................... 80

Message Center...........................................................................................................81 Inbox...................................................................................................................................... 81 Sent........................................................................................................................................ 83 Compose Message............................................................................................................... 84 View and Reply...................................................................................................................... 85 eAlerts...........................................................................................................................86 Transactions Make a Transfer (Mobile App) ...................................................................................87 Add an Account............................................................................................................88 Mobile App............................................................................................................................ 88 Adding an Internal Account (Member to Member Transfers) . ...................................... 89 Adding an External Account (Transfer Option) ................................................................ 91 Make a Transfer...........................................................................................................93 One-Time Transfers. ............................................................................................................ 93 Recurring Transfers.............................................................................................................. 95 Loan Payments............................................................................................................97 Recurring Loan Payments. ...................................................................................... 100 Scheduled Transfers. ............................................................................................... 102 Editing Transfers................................................................................................................ 103 Deleting Transfers............................................................................................................. 104 Deleting Recurring Transfers Series................................................................................ 105 Transfer Activity........................................................................................................ 107 More Actions............................................................................................................. 108 Dispute Transactions............................................................................................... 109 Deposit Check........................................................................................................... 111 Enrollment.......................................................................................................................... 111 Depositing a Check............................................................................................................ 112 Check Deposit History. ..................................................................................................... 113 Bill Pay Creating a Payee....................................................................................................... 114 Adding an Electronic Payee.............................................................................................. 116 Adding a Manual Payee.................................................................................................... 117 Editing a Payee.......................................................................................................... 118 Deleting a Payee....................................................................................................... 119 Single Payments. ...................................................................................................... 120 Multiple Payments. .................................................................................................. 122 Expedite Payment. ................................................................................................... 124 Setting Up eBills........................................................................................................ 126 Payment Activity....................................................................................................... 128 Editing Payments...................................................................................................... 129

Deleting Payments................................................................................................... 131 Select Primary Account............................................................................................ 132 Pay an Invoice........................................................................................................... 133 Card Controls Card Controls............................................................................................................ 135 Blocking a Card.................................................................................................................. 135 Unblocking a Card............................................................................................................. 136 Travel Notices. ................................................................................................................... 137 Edit Travel Notices............................................................................................................. 139 Delete Travel Notices........................................................................................................ 140 Replacement Card............................................................................................................. 141 Credit Card Controls. ............................................................................................... 143 Resources and Support 24/7 Support............................................................................................................. 144 User Guide. ............................................................................................................... 145 Relationship Center/ATM Locator.......................................................................... 146 How-To Videos ......................................................................................................... 147 EZ Shield Identity Protection................................................................................... 148 Settings Company Info. .......................................................................................................... 149

Getting Started

Business Banking Overview

Whether you’re an enterprise, large corporation or small organization, our flexible Business Banking Platform can help meet your unique business needs. If you rely on specific employees or an accountant to help you manage your finances, the first steps in the Business Banking platform are setting up your users and payees. After setting up these key features, you can jump right into a comprehensive banking experience! Users If your business only needs one person with access to the Business Banking platform, you can set up a single login ID and password. For larger organizations, our system lets you establish multiple login IDs and passwords for authorized employees. You can organize which employees have access to each feature within the Business Banking platform by creating user roles. A business member can register once as the business using the Business EIN number. • Master Users: Business control account that creates templates, payees. users, etc. • Sub Users: The user set up by the Master User with specific permissions, limits, and accounts set by the business owner. Northern Credit Union won’t service subusers. The business owner must assist because the sub user may not be on the account. Payees Payees are people or businesses to whom you send money using a payment feature offered through the Business Banking platform. After creating a profile for each payee, you can choose the preferred method to send them money and the respective transaction details. Each payee is saved so you can quickly and easily make future payments.

Getting Started: Business Banking Overview

Various types of payment methods are offered through the Business Banking platform, including wire and ACH transfers. Though both are quick electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions are processed through a batch process, and funds are generally not available until the next business day. For a complete list of wire and ACH fees or if you have any questions, please call or text 315-782-0155. Wire and ACH fees can also be viewed at www.mynorthern.com/wp-content/ uploads/2020/08/FEE-SCHEDULE.pdf.

Business Banking Transaction Types*

Type

Description

Upload a NACHA-formatted file.

ACH Pass-Thru

Create ACH templates to credit businesses for services and distribute or consolidate funds between business. Create ACH templates to debit business accounts for goods and services. Create ACH templates that can be used to credit consumer accounts for payroll direct deposit, bonuses, refunds and more. Create ACH templates to debit consumer accounts for goods and services. Create ACH templates to accept one-time or recurring payments over the telephone from consumers. Create ACH templates to accept one-time or recurring payments from consumers over the internet.

Business Payments

Business Collections

Payroll

Consumer Collections

Telephone Collections

Internet Collections

Domestic Wire

Send a wire to a recipient within the US.

Send a wire to a recipient in a different country.

International Wire

*Underwriting guidelines will apply for ACH and wires. Call 315.782.0155 to talk with a team member now.

Getting Started: Business Banking Overview

Getting Started

Downloading Northern’s Mobile Banking App

1. On your personal device, locate the app store and search for “Northern Credit Union” 2. Locate the Northern CU Mobile Banking app. 3. Download the Mobile Banking app to your device. Once downloaded you can open the mobile app to begin registration or to login! Note : On your personal device you can enable apps to automatically update when a new version becomes available. If your Mobile Banking app does not automatically update when a new app version becomes available, simply search “Northern Credit Union” from your device app store to search for “updates” to the mobile app. If you experience any issues with your Mobile Banking app, ensure your phone software version is up to date and try uninstalling the Mobile Banking app and reinstalling it directly from the app store.

Getting Started: Downloading Northern’s Mobile Banking App

Getting Started

If you’re new to Mobile and Online Banking with Northern Credit Union, you need to complete the registration process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! The step-by-step instructions and screenshots in this section are taken from a desktop computer. The process is nearly identical from your mobile device. New User Registration 1. Go to mynorthern.com. 2. Click the “New User?” link. 3. Click the Register as a business button. 4. Review and accept Mobile and Online Banking Agreement and click the Continue button. 5. Confirm your identity with the required information, and click the Continue button. 6. Create a username and password in the provided fields, then click the Next button. Click the “Show Rules” link to view the types of characters to include. 7. You will receive a verification code. Enter the verification code and update your password. 8. Review the user agreement and click the Agree button. 9. The Dashboard will appear.

Note : You can register your Online & Mobile Banking account as the “Business” itself, using the Business EIN/TIN number during registration instead of your SSN.

Getting Started: New User Registration

User Roles

User Roles Overview User roles are the restrictions placed to shape a user’s privileges based on their responsibilities within your business. Some users may have the ability to draft a transaction, while others can approve it. Create a tailored role by selecting the features and actions users assigned to the role can perform. Next, add accounts to the role and allocate permissions for each account. Finally, enter authorization and transaction limits for each transaction type permitted to the role. Once you have created a role, you have the foundation for creating a new business user. For more information about creating a new business user, go to page 19.

User Roles: User Roles Overview

User Roles

Creating a User Role

To begin creating a user role, you must decide what privileges and responsibilities a particular user has. You can then write a description of the role and give it a unique name. Navigate to the Business Admin portal to get started.

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User Roles: Creating a User Role

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Part 1 of 3: Permissions Choose which permission types to enable.

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1. Click the

icon to select permissions for the role.

2. Check the boxes to enable permissions.

a. Click the “Select All” link to select all permissions in a section. J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

User Roles: Creating a User Role 3. Click the Save Changes button.

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Part 2 of 3: Accounts Choose which accounts to give access to.

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1. Click the Add Accounts button. 2. Check the boxes to assign account permissions. A1 B1 13c D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

a. Click the “Select All” link to select all permissions in the section.

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3. Click the Choose Accounts button.

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4. Select the accounts you want to assign. 5. Click the Assign Accounts button.

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User Roles: Creating a User Role

Part 3 of 3: Limits Adjust limits so you never have to worry about the amount or number of transactions a user makes. You can set these restrictions for a daily and monthly basis, as well as per account. Limits are enforced at the business and role level. Limits at the business level are cumulative, meaning the totals take into account the total dollar value of all transactions executed by users at your business. Limits are calculated using the Deliver By date method. For example, you may receive an error message indicating you have exceeded your limit for a future-dated template although you may be well within your daily limit for a collection or payment template with today as a Deliver By date. • Authorized limit: Max amount that can be submitted without additional authorization or approval. • Max limit: Max amount users with this role are able to submit. • Can authorize: Max amount users with this role can authorize for other users.

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1. Click the Edit Limits button.

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2. Check the boxes to assign methods 3. Enter daily, weekly and/or monthly limits for each method. 4. Click the Save Changes button.

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User Roles: Creating a User Role

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User Roles

Editing a User Role

Easily edit a user role.

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In the Account Services tab, click Business Admin . 1. Click the Roles tab. 2. Select the role you would like to edit. 3. Click the icon next to the section you would like to edit. 4. Click the Save Changes button when you are finished. A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A2 B2 13d D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 13c D1 E1 F1 G1 H1 I1 A2 B2 13d D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

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User Roles: Editing a User Role

User Roles

Deleting a User Role

You can permanently delete a user role that is no longer needed.

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Users

Users Overview Depending on your number of employees, owners and company policies, the Business Banking platform lets you set up multiple users with different responsibilities. You can create new users with unique usernames and passwords. Each user is assigned a set of user rights that permits or prevents them from performing certain actions such as: • Sending or drafting payments and creating templates for certain transaction types. • The number of approvals that can be completed in a day or the dollar amount in a specific transaction. • Accessing specific accounts. • Managing recipients, users and templates. Master users can set up the features, accounts and rights each user needs to do their job. Establishing these rights permits specific users to perform specific tasks, helping you manage your business and keep it running as smoothly as possible.

Users: Users Overview

Adding a New User Each employee needs their own specific login ID and password to give them access to your business’s mobile and online banking. This allows you to manage your business banking at multiple levels. Creating a new user will trigger an automatic email with a temporary password. It’s essential to tell each individual the username you assigned, so they can establish access by logging in with the temporary password within 24 hours of receiving the email.

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In the Account Services tab, click Business Admin . 1. Click the Users tab. 2. Click the Add a User button. 3. Create a unique username for the new user. J1 A1 B1 13c D1 E1 F1 G1 H1 I1 J2 A2 B2 13d D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 13c D1 E1 F1 G1 H1 I1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 13c D1 E1 F1 G1 H1 I1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 0b 1b 2b 3b 4b 5b 6b 7b 8b 9b 0c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 4. Click the Check Availability button to check the username’s availability. 5. Enter the user’s first name, last name and email address. A temporary password will be sent to the user’s email address. A2 B2 13d D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J2 A2 B2 13d D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 13c D1 E1 F1 G1 H1 I1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 6. Select the appropriate user role using the drop-down. 7. Click the Create User button when you are finished. J2 A2 B2 13d D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 4a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1 J1 J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d d 2d 3d 4d 5d 6d 7d 8d 9d 11a 1 a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 13c D1 E1 F1 G1 H1 I1 J2 A2 B2 13d D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

Users: Users Overview A1 B1 13c D1 E1 F1 G1 H1 I1

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Users

You can make changes to existing users at any time. This is especially beneficial if someone’s job title changes and their approval limits and responsibilities need to be adjusted. Editing a User

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In the Account Services tab, click Business Admin . 1. Click the Users tab. 2. Select the user you would like to edit. 3. Click the

icon next to the section you would like to edit.

Users: Editing a User

Users

Resetting Sub-User Password

Easily reset a sub-user’s password.

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In the Account Services tab, click Business Admin . 1. Click the Users tab. 2. Select the user whose password you would like to reset. 3. Click the icon next to reset password.

Users: Resetting Sub-User Password

4. Select a method to receive a new password. 5. Enter the reason for resetting the password. 6. Click the Submit button. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 13c D1 E1 F1 G1 H1 I1 J2 A2 B2 13d D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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Users: Resetting Sub-User Password

Users

Changing a Sub-User’s Status

If you are a business admin you can change a sub-user’s status.

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In the Account Services tab, click Business Admin . 1. Click the Users tab. 2. Select the user you would like to unlock. 3. Click the icon next to status. 4. Change the status and click the Save Changes button. J1 J2 J3

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Users: Changing a Sub-User’s Status

Users

If you are assigned the Manage Users right, you have the ability to permanently delete a user that is no longer needed. This deletes their contact information from the User Management page and deactivates their Business Banking login ID. It does not erase the data from any existing payments. Deleting a User

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In the Account Services tab, click Business Admin . 1. Click the Users tab. 2. Select the user you would like to delete. 3. Scroll to the bottom and click the “Delete User” link. 4. Click the Yes, delete user button. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 J3

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Users: Deleting a User

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