Northwest Bank Business Online Banking User Guide

Getting Started4
Business Online Banking Overview4
Users4
Recipients4
Transaction Type Overview5
Users6
Users Overview6
Adding a New User8
Part 1 of 4: Establishing Transaction Type Entitlements11
Part 2 of 4: Establishing Rights to Access Accounts12
Editing a User13
Deleting a User14
ACH15
ACH Recipients15
Adding an ACH Recipient16
Editing an ACH Recipient19
Deleting an ACH Recipient20
Payment Template Overview21
Creating a Template22
Importing Recipients Using a CSV File24
Adding Recipients to a Template25
Initiating a One-Time Template27
Initiating a Recurring Template28
Editing a Template30
Deleting a Template31
One-Time ACH Payment32
ACH Activity Overview35
Canceling an ACH Batch36
ACH File Upload37
Customize Recipient Import40
Import From CSV File42
Import NACHA Template43
Wires44
Wire Payees44
Adding a Domestic Wire Payee45
Receiving and Intermediary Institutions48
Adding an International Wire Payee50
Editing a Wire Payee52
Deleting a Wire Payee53
Single Wire54
Multiple Wires57
One-Time Domestic Wire59
Receiving and Intermediary Institutions61
One-Time International Wire64
Wire Activity Overview67
Canceling a Wire Transfer68
Bill Pay69
Overview69
Bill Pay Authority Levels70
Linking Additional Users to Bill Pay71
Adding an Invoice to a Payment72
Payment Memo, Check Number and Notes74
Managing Payments75
Unapproved Payments75
Modifying or Canceling an Unapproved Payment77
Modifying Unapproved Payments77
Canceling Unapproved Payments78
Unapproved Payment Alerts79

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