Northwest Personal Online Banking User Guide

9

Getting Started Logging In

After your first-time enrollment, logging in is easy and only requires your user ID and password. If you are logging in on a device that is not recognized you will be prompted to enter a confirmation code.

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1. Click the Log In button. 2. Enter your user ID and password. 3. Click the Log In button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. Click the “Unlock/Forgot Password” link to unlock your account. Go to page 10 for more information.

Logging Off For your security, you should always log off when you finish your Online Banking session. We may also log you off due to inactivity. 1. Click the “Log Out” link in the upper right hand corner. 2. Close your internet browser.

Getting Started: New User Enrollment

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