Northwest Personal Online Banking User Guide

First page Table of contents Next page Last page

Getting Started	8
New User Enrollment	8
Logging Off	9
Unlock/Forgot Password	10
Retrieve a Forgotten User ID	12
Accounts	14
Account Summary Overview	14
Credit Score	15
Account Activity Overview	16
Manage Cards	17
Lock Card/Unlock Card	17
Report Lost or Stolen Card	18
Card Limits	19
International Transactions	19
Region Limits	20
Block Merchant Types	22
Block Transaction Types	24
Transaction Amount Limits	26
Card Alerts	28
Money Insights	29
Money Insights Initial Setup	31
Linking an Account	31
Categorizing Transactions	32
Splitting a Transaction	33
Spending Overview	34
Spending: Recategorizing a Transaction	35
Budgets Overview	37
Auto-generated Budgets	38
Budgets From Scratch	38
Editing or Deleting a Budget	39
Managing Budgets	40
Trends Overview	41
Debts Overview	42
Net Worth Overview	43
Goals Overview	44
Creating a Goal	45
Savings	46
Debt Payoff	47
Retirement	48
Viewing Your Statements	49
Stop Payment Request	52
Single Check	52
Multiple Checks	53
Stop Payment History	54
Hide/Unhide Accounts	55
Security	56
Protecting Your Information	56
General Guidelines	56
Login ID and Password	56
Fraud Prevention	56
Profile Updates	57
Change User ID	57
Change Password	58
Contact Information	59
Security Questions	60
Change Language	61
Message Overview	62
Sending a Secure Message	63
Transfer Money	64
Make a Transfer	64
Transfer History Overview	66
Editing Transfers	67
Canceling Transfers	68
Canceled Transfers	69
Deposit Only Accounts	70
Edit Deposit Only Accounts	71
Delete Deposit Only Accounts	72
Adding a Personal External Account	73
Verifying a Personal External Account	75
Editing External Accounts	76
Deleting External Accounts	77
Bill Pay	78
Overview	78
Creating a Payee	79
Known Company	79
Unknown Company	79
Person	83
Editing a Payee	85
Deleting a Payee	86
eBills	87
Scheduling Payments	88
Automatic Payments	89
Editing Pending Payments	91
Canceling Pending Payments	92
Viewing Transaction Details	93
Single Transaction	93
Multiple Transactions	94
Creating a Reminder	96
Managing Reminders	98
Editing Reminders	99
Deleting Reminders	100
Moving Payments	101
Editing Account Name	102
Deleting an Account	103
Zelle®	104
Setup	104
Initial Setup	104
Adding a Recipient	105
Send Money with Zelle®	106
Request Money with Zelle®	108
Split Payment with Zelle®	109
Zelle® Settings	110
Services	111
Text Banking	111
Mobile Nicknames	111
Register Phone Number	112
Order Checks	115
Intuit WebConnect	116
Secure Forms	117
Deposits	118
Mobile Deposits	118
Deposit History	119
Alerts	120
Security & Card Alerts	120
Secure Message Alert	122
Editing Alerts	123
Canceling Alerts	124
Account Alerts	125
Adding Recipients	125
Deleting Recipients	127
Adding Alerts	128
Editing Alerts	129
Deleting Alerts	130
Settings	131
Fast Balances	131
Authorized Device Enrollment	132
Enroll an Authorized Device.	132
Unenroll an Authorized Device.	133
Authorized Devices	134
Authorized Apps	135
Accepted Disclosures	136
User Activity	137

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