Towne Bank Consumer Online Banking Guide

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Table of Contents Table of Contents

Logging In........................................................................................................................6 Logging Off................................................................................................................................ 6 Resetting a Forgotten Password..................................................................................7 Accounts Home Page Overview....................................................................................................9 Account Details Overview...........................................................................................10 Account Nickname.......................................................................................................12 Details & Settings.........................................................................................................13 Manage Accounts Overview. ...................................................................................................................... 14 Tagging an Account......................................................................................................15 Editing an Account Tag......................................................................................................... 16 Deleting an Account Tag...................................................................................................... 17 Protecting Your Information......................................................................................18 General Guidelines............................................................................................................... 18 Username and Password..................................................................................................... 18 Fraud Prevention.................................................................................................................. 18 Security Preferences....................................................................................................19 Change Password................................................................................................................. 20 Change Username................................................................................................................ 21 Secure Delivery..................................................................................................................... 22 Mobile Security Preferences.......................................................................................23 Enabling Biometrics.............................................................................................................. 23 Enabling Face ID.................................................................................................................... 25 Disabling Touch ID, Fingerprint or Facial ID Login........................................................... 26 Apple Watch ®................................................................................................................................................................................................. 27 Apple Watch ® Setup. ............................................................................................................ 27 Viewing Balances and Transactions................................................................................... 27 Alerts Overview............................................................................................................28 Account Alerts....................................................................................................................... 29 History Alerts......................................................................................................................... 30 Online Banking Activity Alerts............................................................................................. 31 Push Notifications........................................................................................................32 Enabling Push Notifications During Device Setup............................................................ 33 Editing Push Notifications ................................................................................................... 34 Secure Message Overview..........................................................................................35 Sending a Secure Message.........................................................................................36