Western Your Guide to Business Online Banking

First page Table of contents Next page Last page
Getting Started7
New User Enrollment7
First Time Log In8
Logging In9
Logging Off9
Resetting a Forgotten Password10
Retrieving a Forgotten Login ID12
Accounts13
Home Page Overview13
Account Details Overview14
Quick Transfer16
Account Nickname17
Details & Settings18
Manage Accounts19
Overview19
Tagging an Account20
Editing an Account Tag21
Deleting an Account Tag22
Security23
Protecting Your Information23
General Guidelines23
Login ID and Password23
Fraud Prevention23
Change Password24
Mobile Security Preferences25
Enabling Biometrics25
Enabling Passcode Authentication27
Enabling Face ID28
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login29
Alerts Overview30
Online Transaction Alerts31
Security Alerts Overview32
Editing Delivery Preferences32
Real-Time Alerts33
Setting Up Real-Time Alerts33
Enable/Disable Real-Time Alerts34
Edit Real-Time Alerts35
Real-Time Alerts Notification Settings36
Push Notifications37
Enabling Push Notifications During Device Setup38
Editing Push Notifications39
Secure Message Overview40
Sending a Secure Message41
Transactions42
Transfer Money42
Loan Payments44
Deposit a Check46
Online Activity Overview47
Using Filters48
Creating or Deleting Custom Views Using Favorites49
Editing Transactions50
Canceling Transactions51
Services52
Statement Delivery Preferences52
View eStatements53
Check Reorder54
Stop Payment Request55
Single Check55
Multiple Checks56
Settings57
Mobile Quick Balance57
To Enable Mobile Quick Balance57
To Use Mobile Quick Balance58
Accessibility59
Business BillPay60
Overview60
Adding a Bill61
Known Company61
Unknown Company63
Person65
Editing a Biller66
Deleting a Biller67
eBills68
Schedule Payments69
Automatic Payments70
Editing Pending Payments72
Cancel Pending Payments74
Viewing Transaction Details76
Single Transaction76
Creating a Reminder77
Editing Reminders79
Deleting Reminders80

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