Western Your Guide to Corporate Online Banking

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Security Push Notifications

You can enroll to receive push notifications for security alerts and secure login multi-factor authentication (MFA). Push notifications are free from the bank. However, your mobile carrier may charge you a fee to receive this faster, more secure alternative to SMS and email. These notifications reduce fraud risk, give you greater control over your preferences, and deliver real-time alerts directly to your device. Push notifications will show up as a banner at the top of your lock screen or in your “notification tray.” You can manage your registered devices in Secure Delivery Contact Information, where you can update device names or remove a device if needed. Important Notes: • In session MFA push notifications for transaction initiation and other high-risk actions are not included. Secure access codes (SAC) via SMS and voice will continue to be used for MFA for these actions. • Push notifications are turned off by default and must be enabled • Users on older versions of the Digital Banking mobile app may need to update their app to access this feature.

Note: This feature is only available when using our mobile app on your device.

Security: Push Notifications