Western Your Guide to Corporate Online Banking

First page Table of contents Next page Last page

Getting Started	8
Digital Banking for Business Overview	8
Users	8
Recipients	8
Digital Banking for Business Transaction Types	9
Logging In	10
Logging Off	10
Resetting a Forgotten Password	11
Retrieving a Forgotten Login ID	13
Home Page	14
Home Page Overview	14
Account Summary Overview	16
Account Details Overview	17
Quick Transfer	19
Account Nickname	20
Details & Settings	21
Account Grouping	22
Editing a Group Name	23
Deleting a Group	23
Security	24
Protecting Your Information	24
General Guidelines	24
Login ID and Password	24
Fraud Prevention	24
Change Password	25
Mobile Security Preferences	26
Enabling Biometrics	26
Enabling Passcode Authentication	28
Enabling Face ID	29
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	30
Alerts Overview	31
Non-Online Transaction Alerts	32
Online Transaction Alerts	33
Security Alerts Overview	34
Editing Delivery Preferences	34
Real-Time Alerts	35
Setting Up Real-Time Alerts	35
Enable/Disable Real-Time Alerts	36
Edit Real-Time Alerts	37
Real-Time Alerts Notification Settings	38
Push Notifications	39
Enabling Push Notifications During Device Setup	40
Editing Push Notifications	41
Secure Message Overview	42
Sending a Secure Message	43
Recipients	44
Recipient Overview	44
ACH Only - Part 1 of 2: Adding a Recipient	45
ACH Only - Part 2 of 2: Recipient Account Detail	46
ACH & Wire - Part 1 of 4: Adding a Recipient	47
ACH & Wire - Part 2 of 4: Beneficiary F I Detail	48
ACH & Wire - Part 3 of 4: Intermediary F I Detail	49
ACH & Wire - Part 4 of 4: Recipient Account Detail	50
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	51
Wires Only (Domestic) - Part 2 of 4: Beneficiary F I Detail	52
Wires Only (Domestic) - Part 3 of 4: Intermediary F I Detail	53
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail	54
Wires Only (International) - Part 1 of 4: Adding a Recipient	55
Wires Only (International) - Part 2 of 4: Beneficiary F I Detail	56
Wires Only (International) - Part 3 of 4: Intermediary F I Detail	57
Wires Only (International) - Part 4 of 4: Recipient Account Detail	58
Wage Garnishment (ACH) - Part 1 of 2: Adding a Recipient	59
Child Support	60
Third-Party Tax	61
Wage Garnishment (ACH) - Part 2 of 2: Recipient Account Detail	62
Editing a Recipient	63
Editing a Recipient’s Templates	64
Deleting a Recipient	65
Payments	66
Payment Template Overview	66
Creating a Template	67
ACH Batch	68
ACH Collection	71
Payroll	74
Domestic Wire	76
International Wire	78
Using a Template	80
Editing a Template	81
Deleting a Template	82
Sending a Single Payment	83
ACH Batch	83
ACH Collection	86
Payroll	89
Splitting a Payment	91
Domestic Wire	92
International Wire	94
Upload From File	96
Creating a New File Map - Delimited Files	96
Creating a New File Map - Fixed Width	99
Using an Existing File Map	102
Editing an Existing File Map	103
Deleting an Existing File Map	104
Tax Payments	105
Foreign Currency Wire	107
Send an International Payment	107
Adding a New Recipient for International Payments	110
Reports	111
Reports Overview	111
ACH Online Origination	112
Company User Activity Report	113
Transaction Report	114
Wire Transfer Report - Current Day	115
Wire Transfer Report - Previous Day(s)	116
Company Entitlements Report	117
ACH Activity Report - Current Day	118
ACH Activity Report Previous Day(s)	119
Balance and Activity Statement - Current Day	120
Balance and Activity Statement - Previous Day(s)	121
Cash Position - Previous Day(s)	122
Checks Paid Report - Current Day	123
Checks Paid Report - Previous Day(s)	124
User Defined Report - Current Day	125
User Defined Report - Previous Day(s)	126
Wire Online Origination Report	127
ACH Passthru File Uploads	128
ZBA Activity Report - Previous Day(s)	129
Editing a Report	130
Deleting a Report	131
Wire Transfer Reports	132
Transfers & Payments	133
Transfer Money	133
Individual Transfers	133
Multi-Account Transfers Overview	135
Multi-Account Transfers- Creating a Template	136
Multi-Account Transfers- Single Transfer	138
Editing a Multi-Account Transfer Template	140
Deleting a Multi-Account Transfer Template	141
Loan Payments	142
Online Activity Overview	144
Using Filters	145
Creating or Deleting Custom Views Using Favorites	146
Editing Transactions	147
Viewing, Approving or Canceling a Transaction	148
Single Transaction	148
Multiple Transactions	149
Recurring Transaction Series	150
Services	151
View eStatements	151
Statement Delivery	152
Stop Payment Request	153
Multiple Checks	154
Settings	155
Home Page Preferences	155
Account Preferences	158
Accessibility	159
Positive Pay	160
Introduction	160
Managing Exceptions	161
Viewing Positive Pay Decisions	163
Add a Check Confirmation	164
Submit Issued Check File	165
ACH Reporting	166
Quick Exception Processing	166
Submit Issued Check File	169
Add New Issued Check File	170
Void a Check	171
Check Search	172
Transaction Extracts	174
ACH Transaction Search	175
ACH Reporting	177
Daily Checks Issued Summary	178
Exception Items	179
Account Reconciliation	181
Check Reconciliation Summary	182
Deposit Reconciliation Summary	183
Payee Match Report	184
Transaction Audit Log	185
ACH Authorization Rules Setup	186
Create an ACH Authorization Rule	186
Manage ACH Authorization Rules	188
Issued Check File Processing Log	189
Remote Deposit Capture	190
Install Merchant Capture Scanner	190
Preparing a Deposit	192
Creating a Remote Deposit	193
Fix Errors	196
MICR field errors	196
Viewing a Scanned Image	202
Deleting a Scanned Image	203
Deleting a Deposit	204
Deposit Threshold Error	205
Submitting a Deposit	206
Remove a Deposit	208
Search for Previously Processed Items	209
Reports	210
Deposit Status - Definitions	211
Viewing Deposits	212
End of Day	214
Business BillPay	215
Overview	215
Adding a Bill	216
Known Company	216
Unknown Company	218
Person	220
Editing a Biller	221
Deleting a Biller	222
eBills	223
Schedule Payments	224
Automatic Payments	225
Editing Pending Payments	227
Cancel Pending Payments	229
Viewing Transaction Details	231
Single Transaction	231
Creating a Reminder	232
Editing Reminders	234
Deleting Reminders	235

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