Country Bank Business Customer Digital Banking Admin Guide

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Business Banking Secure Message Overview

If you have questions about your accounts or need to speak with someone at Country Bank, Secure Messages allows you to communicate directly with a Country Bank customer service representative. From the Secure Messages page, you can view replies, old messages, create new conversations and attach images.

A

C

D

B

F

E

In the Sidebar Menu , click Other Features then click Secure Messaging . A. Click the appropriate tab at the top to view your inbox, sent messages or archived messages. B. Click on a message to open it in a new screen. C. Delete multiple messages by checking the box next to the corresponding messages or check the “select all” box and click the icon. D. Archive multiple messages by checking the box next to the corresponding messages or check the “select all” box and click the icon. E. Archive an opened message by clicking the Archive button, delete by clicking

the Trash button or reply by clicking the Reply button. F. Return to your mailbox by clicking the “Back” link.

Business Banking: Secure Message Overview