GNBank Digital Banking Guide
8-29-23
II
Published by Murphy & Company, Inc. 13610 Barrett Office Drive
St. Louis, MO 63021 www.mcompany.com
© 2009-2023 Murphy & Company, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012
Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.
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Getting Started
Welcome to Online Banking with GNBank! Whether you are at home or at the office using a mobile phone, tablet or laptop, we strive to make your Online Banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Online Banking process. If you have additional questions, contact us at (888) 675-8223.
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Table of Contents Getting Started
New User Enrollment....................................................................................................9 Logging In.....................................................................................................................10 2-Step Verification.......................................................................................................11 Downloading Mobile App...........................................................................................12 Logging Off............................................................................................................................ 12 Resetting a Forgotten Password................................................................................13 Dashboard Dashboard Overview..................................................................................................14 Organize Dashboard...................................................................................................16 Accounts Overview......................................................................................................17 Open a New Account..................................................................................................18 Account Details............................................................................................................22 Account Settings..........................................................................................................24 Download Transactions..............................................................................................25 Transaction Details......................................................................................................26 Security Protecting Your Information......................................................................................27 General Guidelines............................................................................................................... 27 Login ID and Password........................................................................................................ 27 Fraud Prevention.................................................................................................................. 27 Security Preferences...................................................................................................28 Change Username................................................................................................................ 28 Change Password................................................................................................................. 29 Two-Factor Authentication.................................................................................................. 30 Mobile Security Preferences......................................................................................32 Enabling Biometric Sign-In.................................................................................................. 32 Changing Passcode Authentication................................................................................... 34 Enabling Face ID................................................................................................................... 35 Alerts Alerts Overview............................................................................................................36 Balance Alerts....................................................................................................................... 36 Transaction Alerts................................................................................................................ 37 Card Management Alerts...........................................................................................38 Locking or Unlocking a Card............................................................................................... 39 Manage Notification Settings.............................................................................................. 40 Locations............................................................................................................................... 41 Merchant Types.................................................................................................................... 42
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Transaction Controls............................................................................................................ 44 Spending Controls................................................................................................................ 46 Report Lost/Stolen Card...................................................................................................... 48 Activate New Card................................................................................................................ 49 Editing or Deleting Alerts............................................................................................50 User Alerts....................................................................................................................51 Mobile Notifications....................................................................................................52 Transactions Transfers. .....................................................................................................................53 Adding an External Account................................................................................................ 54 Confirming an External Account......................................................................................... 55 Removing an External Account........................................................................................... 56 Making a Transfer................................................................................................................ 57 Making a Loan Transfer....................................................................................................... 58 Editing Transfers................................................................................................................... 59 Deleting Transfers................................................................................................................ 60 Bill Pay Manage Payments Overview.....................................................................................61 Hiding or Unhiding Payees from Payment Screen........................................................... 63 Hide a Payee......................................................................................................................... 63 Unhide a Payee..................................................................................................................... 63 Payee Overview...........................................................................................................64 Creating a Payee: Company.......................................................................................65 For a Known Payee............................................................................................................... 66 For an Unknown Payee........................................................................................................ 67 Creating a Payee: Person............................................................................................68 Part 1 of 3: Choosing Payee and Payment Method......................................................... 68 Part 2 of 3: Adding Payee Information.............................................................................. 69 Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code........................ 70 Editing a Payee.............................................................................................................71 Deleting a Payee..........................................................................................................72 Scheduling Payments..................................................................................................73 Rush Delivery...............................................................................................................74 Recurring Payments....................................................................................................76 Editing Payments.........................................................................................................78 Skipping Payments......................................................................................................80 Deleting Payments......................................................................................................81 Setting Up eBills...........................................................................................................82 Adding an Account......................................................................................................83
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Editing an Account.......................................................................................................84 Deleting an Account....................................................................................................85 Editing Alerts................................................................................................................86 Categories. ...................................................................................................................87 Editing a Category.......................................................................................................88 Deleting a Category.....................................................................................................89 GiftPay Overview.........................................................................................................90 Creating a Recipient: Gift Check................................................................................91 Creating a Recipient: Donation..................................................................................93 Sending a Gift...............................................................................................................95 Sending a Donation.....................................................................................................97 Editing a Gift or Donation Recipient..........................................................................99 Deleting a Gift or Donation Recipient....................................................................100 Editing a Pending Gift or Donation........................................................................102 Deleting a Pending Gift or Donation......................................................................104 Money Manager Initial Setup...............................................................................................................106 Accessing Money Manager .............................................................................................. 106 Linking an Account............................................................................................................ 107 Tagging Transactions........................................................................................................ 108 Splitting a Transaction...................................................................................................... 109 Money Manager Dashboard...................................................................................110 Budgets Overview............................................................................................................. 111 Adding Budgets................................................................................................................. 112 Managing Budgets............................................................................................................ 113 Cashflow Overview............................................................................................................ 115 Cashflow Add Income....................................................................................................... 116 Cashflow Add Bill............................................................................................................... 117 Goals Overview.................................................................................................................. 118 Adding Goals...................................................................................................................... 119 Save for Goals.................................................................................................................... 119 Pay Off Goals..................................................................................................................... 120 Managing Goals................................................................................................................. 121 Net Worth Overview.......................................................................................................... 122 Spending by Category Overview...................................................................................... 123 Services Stop Payment Request............................................................................................124 Single Check ...................................................................................................................... 124 Multiple Checks ................................................................................................................ 126 Documents................................................................................................................ 128
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Documents Enrollment..................................................................................................... 128 Viewing eStatements/Notices.......................................................................................... 130 Changing Enrolled Accounts............................................................................................ 131 Email Settings..................................................................................................................... 132 Adding Additional Recipients........................................................................................... 133 Remote Deposits......................................................................................................134 Enrollment.......................................................................................................................... 134 Depositing a Check............................................................................................................ 135 Autobooks Overview.................................................................................................................... 137 Send an Invoice.........................................................................................................138 Edit Invoice Draft......................................................................................................140 Mark Invoice as Paid................................................................................................141 Copy Invoice..............................................................................................................142 Email Invoice.............................................................................................................144 Cancel Invoice...........................................................................................................145 Edit Recurring Schedule...........................................................................................146 Pause Recurring Schedule.......................................................................................148 Resume Recurring Schedule...................................................................................149 Cancel Recurring Schedule......................................................................................150 Export Invoices.........................................................................................................151 New Estimate............................................................................................................152 Edit an Estimate........................................................................................................154 Email an Estimate.....................................................................................................156 Create an Invoice from an Estimate.......................................................................157 Cancel an Estimate...................................................................................................159 Export Estimates.......................................................................................................160 Add a Customer........................................................................................................161 Import Customers....................................................................................................162 Export Customers.....................................................................................................163 Edit a Customer........................................................................................................164 Archive a Customer..................................................................................................166 Invoice Balance Details............................................................................................168 New Product/Service................................................................................................169 Edit Product/Service.................................................................................................170 Delete Product/Service............................................................................................172 Invoice Settings.........................................................................................................173 Edit Invoice Reminders and Fees.................................................................................... 174 Payments Overview.................................................................................................176 Payment Form Settings...........................................................................................177 Share Your Payment Form Link..............................................................................178
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Email Your Payment Form Link..............................................................................179 Payments................................................................................................................... 180 Refund a Payment....................................................................................................181 Cancel a Payment.....................................................................................................182 Settings Profile......................................................................................................................... 183
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Getting Started
If you’re new to Online Banking with GNBank, you need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! New User Enrollment
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1. Click the Login button. 2. Click the “Enroll” link. 3. Fill out the New User Enrollment Form with the required information, and click the Next button. 4. Protect your account with 2-step verification. Click the Get Started button. 5. Choose your verification method: voice or text message or authy. 6. Enter your phone number and click the Next button 7. Choose your verification method: voice or text message or authy. 8. Enter your verification code and click the Verify button. 9. You’re all set! Click the Done button. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I
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J2 Note : You will be prompted to read and accept GNBank’s Online Banking disclosure prior to creating your username and password. A2 B2 C2 D2 E2 F2 G2 H2 19d
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Getting Started: New User Enrollment
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Getting Started Logging In
After your first-time enrollment, logging in is easy and only requires your username and password. If you are logging in on a device you have not previously registered, you need to request a verification code. For the best experience, please use one of our supported browsers.
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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I Click the Login button. 2. Enter your username and click the Sign in button. 3. Enter your password and click the Sign in button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1.
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Getting Started: Logging In
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Getting Started 2-Step Verification
2-Step verification adds an extra layer of security. Each time you sign into your account on an unrecognized device, we require your password and a verification code. Never share your code with anyone.
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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J KLMNOPQRST U V W X Y Z A B C D E F G H I 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 19c 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1
1. J KLMNOPQRST U V W X Y Z A B C D E F G H I Click the Get started button. 2. Select how you wish to receive the verification codes. 3. Enter the required information and click the Next button. 4. Select how you wish to receive the verification code and click the Send code button. 5. Enter the verification code and click the Verify button. (Optional) Check the box to no longer require verification from the current browser. 6. Click the Done button. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d A3 B3 C3 D3 E3 F3 G3 H3 I3
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Getting Started: 2-Step Verification
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Getting Started
Downloading Mobile App
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1. Search for the GNBank Mobile application, available in the Apple App Store and Google Play Store. 2. Click the Install (Android) or Get (Apple) button download the application, and navigate to the login screen. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 A2 B2 C2 D2 E2 F2 G2 H2 19d
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Logging Off For your security, you should always log off when you finish your Online Banking session. We may also log you off due to inactivity. 1. Click your name in the lower left corner of the screen. 2. Click the Sign out tab. 3. Close your internet browser. A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1
Getting Started: Downloading Mobile App
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Getting Started Resetting a Forgotten Password
If you happen to forget your password, you can easily reestablish a new one from the GNBank Home page—no need to call us!
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1. Click the Login button. 2. Click the “Forgot?” link. 3. Enter your username. 4. Enter your email address. 5. Click the Next button. A password reset link will be sent to you via email or text. 6. (Optional) If you don’t remember your username or email click the “Try another way” link and enter your social security number and account number. 7. After successfully completing the two-factor authentication, you will be able to create a new password and log in. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 19c 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3
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Getting Started: Resetting a Forgotten Password
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Dashboard
Dashboard Overview After logging in, you are taken directly to the dashboard. From here, you can navigate to every feature within Online Banking. You can view the balances in your accounts, see your account summaries and more! 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9
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Note : The letters correspond to several available features on the dashboard.
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Dashboard: Dashboard Overview
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A. The navigation bar appears in every view on the left side of the screen. You can navigate to Online Banking features by selecting the appropriate tab. B. Your accounts are displayed in an account card with its balance. If you click an account card, you are taken to the Account Details page. C. The icon allows you to add an account, organize your accounts, change the account card view or organize your dashboard. D. Links let you quickly access different Online Banking features. E. Customizable cards appear on the dashboard, so you can easily access the features most important to you.
Dashboard: Dashboard Overview
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Dashboard Organize Dashboard
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Reorder and add new cards to customize your dashboard.
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
1d 2d 3d 4d 5d 6d 7d 8d
11a 12a 13a 14a 15a 16a 17a 18a
11b 12b 13b 14b 15b 16b 17b 18b
A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3
10 112 131415 1617 18 1920 122 2324 2526 27 28 2930 2 3 4 5 6 7 8 9 J L M N O P Q R S T B C D E F G H I 1d 2d 3d 4d 5d 6d 7d 8d 9d
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a Click the Organize dashboard button at the bottom of the dashboard. A. Click and drag a feature card to reorder them. B. Click the icon to delete a feature card. C. Click the “+ Add a card” link to add a new card. D. Click the “Done” link when you are finished to return to your dashboard. A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d A3 B3 C3 D3 E3 F3 G3 H3 I3 10a a2a3a4a5a6a7a8a9a 10b b2b3b4b5b6b7b8b9b 10c c2c3c4c5c6c7c8c9c 10d d2d3d4d5d6d7d8d9d U V W X Y Z J1 J3
a 12a 13a 14a 15a 16a 17a 18a 19a 20a
b 12b 13b 14b 15b 16b 17b 18b 19b 20b
1B1C1D1E1 F1G1H1 19c
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3B3C3D3E3 F3G3H3 I3
Dashboard: Organize Dashboard
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Dashboard Accounts Overview
The accounts tab lists all of your available accounts.
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
11 12 13 14 1 21 22 23 24 2 1 2 3 4
10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10a a3a4a5a6a7a8a9a 10b b3b4b5b6b7b8b9b 10c c3c4c5c6c7c8c9c 10d d3d4d5d6d7d8d9d b 13b 14b 15b 16b 17b 18b 19b 20b Click the Accounts tab. A. Use the 1C1D1E1 F1G1H1 19c 2C2D2E2 F2G2H2 19d a 13a 14a 15a 16a 17a 18a 19a 20a
1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D
J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9
1d 2d 3d 4d
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
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A1 B1 C1 D1 E1 F1 G1 H1 19c
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J2 A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 J3
A2 B2 C2 D2 E2 F2 G2 H2 19d icon to search your accounts. B. Click the Organize accounts button to reorder your accounts. C. The total balance of all your accounts is displayed in the top right corner. D. Click on an account to view recent transactions. A3 B3 C3 D3 E3 F3 G3 H3 I3 J2 J3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
3C3D3E3 F3G3H3 I3
A1 B1 C1 D1 E1 F1 G1 H1 19c
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A3 B3 C3 D3 E3 F3 G3 H3 I3
Dashboard: Accounts Overview
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Dashboard Open a New Account
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1a 2a 1b 2b 1c 2c K L U V A B 11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 1d 2d
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
11a 12a
11b 12b 1 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 11a 12a 13a 14a 11b 12b 13b 14b 1d 2d 3d 4d A1 B1 A2 B2 A3 B3 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d 6d 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b
Select the Accounts tab. 1. Click the Open my account button. 2. Select a branch and click the Continue button. 3. Confirm your email address and click the Continue button. 4. Review and agree to the “eSignatures Acknowledgement and Consent” form. 5. Click the Continue button. J1 J2
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
A1 B1 C1 D1 E1 F1 G1 H1 19c
A2 B2 C2 D2 E2 F2 G2 H2 19d
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A3 B3 C3 D3 E3 F3 G3 H3 I3
Dashboard: Open a New Account
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10 314151617 181920 324 2526 27 28 2930 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10a 3a 4a 5a 6a 7a 8a 9a 10b 3b 4b 5b 6b 7b 8b 9b 10c 3c 4c 5c 6c 7c 8c 9c 10d 3d 4d 5d 6d 7d 8d 9d
J1 J KLMNOPQRST U V W X Y Z A B C D E F G H I J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d K L M U V W A B C 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 11a 12a 13a 14a 15a 16a 17a 18a 19a 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11 12 13 21 22 23 1 2 3 11b 12b 13b 14b 15b 16b 17b 18b 19b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 19c A2 B2 C2 D2 E2 F2 G2 H2 19d A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11 12 21 22 1 2 J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
3a 14a 15a 16a 17a 18a 19a 20a
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11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
C1 D1 E1 F1 G1 H1 19c
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
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A1 B1 C1 D1 E1 F1 G1 H1 19c
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C3 D3 E3 F3 G3 H3 I3
A2 B2 C2 D2 E2 F2 G2 H2 19d
A3 B3 C3 D3 E3 F3 G3 H3 I3 6. Click the Add Signature button to add your signature. 7. Click the Continue button. 8. Enter your employer information and click the Continue button. 9. Compare our account options and click the Continue button. 10. Select an account. 11. (Optional) Click the “Add Account” link to add another account. 12. Click the Continue button.
J3 1a 2a 3a 1b 2b 3b 1c 2c 3c J1 1a 2a 1b 2b 1c 2c K L U V A B 1d 2d 11a 12a 13a 1d 2d 3d J2 11b 12b A1 B1 C1 A2 B2 C2 A3 B3 C3 A1 B1 A2 B2 A3 B3 J3 11a 12a 11b 12b 13b
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
A1 B1 C1 D1 E1 F1 G1 H1 19c
A2 B2 C2 D2 E2 F2 G2 H2 19d
A3 B3 C3 D3 E3 F3 G3 H3 I3
Dashboard: Open a New Account
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11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E
10 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d 2d 3d 4d 5d 6d 7d 8d 9d 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 J N O P Q R S T X Y Z D E F G H I 12a 13a 14a 15a 16a 17a 18a 19a 20a 12b 13b 14b 15b 16b 17b 18b 19b 20b B1 C1 D1 E1 F1 G1 H1 19c 10a 4a 5a 6a 7a 8a 9a 10b 4b 5b 6b 7b 8b 9b 10c 4c 5c 6c 7c 8c 9c 10d 4d 5d 6d 7d 8d 9d J2 B2 C2 D2 E2 F2 G2 H2 19d J3 B3 C3 D3 E3 F3 G3 H3 I3 J1
1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 18a 1d 2d 3d 4d 5d 6d 7d 8d
13. Add an additional applicant or select “I will be the only applicant.” 14. Review the “Overdraft Services Consent Terms” and click the Continue button. 15. Select which services you would like for the new account and click the Continue button. 16. Select a use for the account and click the Next Question button. 17. Select a source of deposits and click the Next Question button. J1 J2 J3
14a 15a 16a 17a 18a 19a 20a
14b 15b 16b 17b 18b 19b 20b
D1 E1 F1 G1 H1 19c
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D3 E3 F3 G3 H3 I3
11b 12b 13b 14b 15b 16b 17b 18b
A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3
Dashboard: Open a New Account
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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 11 12 21 22 1 2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d K L U V A B
10 17 18 19 20 27 28 29 30 7 8 9 J Q R S T G H I 10a 7a 8a 9a 10b 7b 8b 9b 10c 7c 8c 9c 10d 7d 8d 9d 10 19 20 29 30 9 J S T I a 17a 18a 19a 20a
1a 2a 1b 2b 1c 2c
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J1 18. Indicate if you cash deposits will be greater than $3000 per month and click the Next Question button. 19. Indicate if you will be using GNBank’s wire transfer service and click the Next Question button. 20. Indicate if the debit card will be used to access cash outside of the U.S. and click the Next Question button. 21. Click the Submit Questionnaire button. 22. GNBank may review your application, if no review is needed, you can continue on with the account opening process. However, if a review is required, you will receive an email with a link to continue opening your account once your application has been approved. J2 J3
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
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A1 B1 C1 D1 E1 F1 G1 H1 19c
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A2 B2 C2 D2 E2 F2 G2 H2 19d
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Dashboard: Open a New Account
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Dashboard Account Details
Selecting a GNBank account on the dashboard takes you to the Account Details page, where you can view every transaction pertaining to that account. From here, you can view details such as type of transaction, check images and account balances, so you stay organized and on top of your finances. 10
11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I J 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 11 12 13 14 21 22 23 24 1 2 3 4 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A1 B1 C1 D1 E1 F1 G1 H1 19c 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J1
J1 K L M N U V W X A B C D J2 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c J3 J3 J1 J2 J3 J1 J2 J3
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
J1 A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H1 19c J1 J1 J1 J2 A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d J2 J2 J2
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A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3
J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J3
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Dashboard: Account Details
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