GNBank Digital Banking Guide

Digital Banking Guide ONLINE | MOBILE | BILL PAY

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Published by Murphy & Company, Inc. 13610 Barrett Office Drive

St. Louis, MO 63021 www.mcompany.com

© 2009-2021 Murphy & Company, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

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Getting Started

Welcome to Online Banking with GNBank! Whether you are at home or at the office using a mobile phone, tablet or laptop, we strive to make your Online Banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Online Banking process. If you have additional questions, contact us at (888) 675-8223.

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Table of Contents Getting Started

New User Enrollment....................................................................................................9 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Downloading Mobile App...........................................................................................11 Resetting a Forgotten Password................................................................................12 Dashboard Dashboard Overview. .................................................................................................13 Organize Dashboard...................................................................................................15 Accounts Overview......................................................................................................16 Account Details............................................................................................................17 Account Settings..........................................................................................................19 Download Transactions..............................................................................................20 Transaction Details......................................................................................................21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Username................................................................................................................ 23 Change Password................................................................................................................. 24 Two-Factor Authentication.................................................................................................. 25 Mobile Security Preferences......................................................................................27 Enabling Biometric Sign-In.................................................................................................. 27 Changing Passcode Authentication. .................................................................................. 29 Enabling Face ID. .................................................................................................................. 30 Alerts Alerts Overview............................................................................................................31 Balance Alerts....................................................................................................................... 31 Transaction Alerts. ............................................................................................................... 32 Card Management Alerts. ..........................................................................................33 Locking or Unlocking a Card. .............................................................................................. 34 Manage Notification Settings.............................................................................................. 35 Locations. .............................................................................................................................. 36 Merchant Types.................................................................................................................... 37 Transaction Controls............................................................................................................ 39 Spending Controls................................................................................................................ 41

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Report Lost/Stolen Card...................................................................................................... 43 Activate New Card................................................................................................................ 44 Editing or Deleting Alerts............................................................................................45 User Alerts....................................................................................................................46 Mobile Notifications....................................................................................................47 Transactions Transfers. .....................................................................................................................48 Adding an External Account................................................................................................ 49 Confirming an External Account......................................................................................... 50 Removing an External Account........................................................................................... 51 Making a Transfer. ............................................................................................................... 52 Making a Loan Transfer....................................................................................................... 53 Editing Transfers................................................................................................................... 54 Deleting Transfers................................................................................................................ 55 Payments Payments Overview. ...................................................................................................56 Adding a Payee............................................................................................................57 Adding a Person. .................................................................................................................. 57 Adding a Company............................................................................................................... 59 Editing a Payee...................................................................................................................... 60 Deleting a Payee................................................................................................................... 61 Payees...........................................................................................................................62 Adding a Bill. ......................................................................................................................... 62 Making a Single Payment. ..........................................................................................64 Paying a Bill........................................................................................................................... 64 Paying a Person.................................................................................................................... 66 Making Multiple Payments.........................................................................................68 Paying Multiple Bills............................................................................................................. 68 Paying Multiple People........................................................................................................ 70 Payment Activity..........................................................................................................72 Editing a Pending Payment ................................................................................................ 72 Deleting a Pending Payment .............................................................................................. 74 Advanced Payments Manage Payments Overview. ....................................................................................76 To Access Advanced Payments........................................................................................... 76 Hiding or Unhiding Payees from Payment Screen........................................................... 79 Hide a Payee. ........................................................................................................................ 79 Unhide a Payee..................................................................................................................... 79

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Payee Overview. ..........................................................................................................80 Creating a Payee: Company.......................................................................................81 For a Known Payee............................................................................................................... 82 For an Unknown Payee........................................................................................................ 83 Creating a Payee: Person............................................................................................84 Part 1 of 3: Choosing Payee and Payment Method. ........................................................ 84 Part 2 of 3: Adding Payee Information. ............................................................................. 85 Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code........................ 86 Editing a Payee.............................................................................................................87 Deleting a Payee..........................................................................................................88 Scheduling Payments..................................................................................................89 Rush Delivery...............................................................................................................90 Recurring Payments....................................................................................................92 Editing Payments.........................................................................................................94 Skipping Payments......................................................................................................96 Deleting Payments......................................................................................................97 Setting Up eBills...........................................................................................................98 Adding an Account......................................................................................................99 Editing an Account.................................................................................................... 100 Deleting an Account................................................................................................. 101 Editing Alerts............................................................................................................. 102 Categories. ................................................................................................................ 103 Editing a Category. ................................................................................................... 104 Deleting a Category.................................................................................................. 105 Money Manager Initial Setup. .............................................................................................................. 106 Accessing Money Manager .............................................................................................. 106 Tagging Transactions........................................................................................................ 108 Splitting a Transaction...................................................................................................... 109 Money Manager Dashboard................................................................................... 110 Budgets Overview. ............................................................................................................ 111 Adding Budgets. ................................................................................................................ 112 Managing Budgets. ........................................................................................................... 113 Cashflow Overview............................................................................................................ 115 Cashflow Add Income....................................................................................................... 116 Cashflow Add Bill............................................................................................................... 117 Goals Overview.................................................................................................................. 118 Adding Goals...................................................................................................................... 119 Save for Goals.................................................................................................................... 119 Pay Off Goals. .................................................................................................................... 120 Managing Goals................................................................................................................. 121

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Net Worth Overview.......................................................................................................... 122 Spending by Category Overview...................................................................................... 123 Services Stop Payment Request. ........................................................................................... 124 Single Check ...................................................................................................................... 124 Multiple Checks . ............................................................................................................... 126 Documents................................................................................................................ 128 Documents Enrollment..................................................................................................... 128 Viewing eStatements/Notices.......................................................................................... 130 Changing Enrolled Accounts............................................................................................ 131 Email Settings..................................................................................................................... 132 Adding Additional Recipients........................................................................................... 133 Deposit Checks......................................................................................................... 134 Enrollment.......................................................................................................................... 134 Depositing a Check............................................................................................................ 135 Autobooks Overview.................................................................................................................... 137 Send an Invoice......................................................................................................... 138 Edit Invoice Draft...................................................................................................... 140 Mark Invoice as Paid. ............................................................................................... 141 Copy Invoice.............................................................................................................. 142 Email Invoice............................................................................................................. 144 Cancel Invoice........................................................................................................... 145 Edit Recurring Schedule........................................................................................... 146 Pause Recurring Schedule....................................................................................... 148 Resume Recurring Schedule................................................................................... 149 Cancel Recurring Schedule...................................................................................... 150 Export Invoices. ........................................................................................................ 151 New Estimate............................................................................................................ 152 Edit an Estimate........................................................................................................ 154 Email an Estimate..................................................................................................... 156 Create an Invoice from an Estimate....................................................................... 157 Cancel an Estimate................................................................................................... 159 Export Estimates....................................................................................................... 160 Add a Customer........................................................................................................ 161 Import Customers.................................................................................................... 162 Export Customers..................................................................................................... 163 Edit a Customer........................................................................................................ 164 Archive a Customer.................................................................................................. 166 Invoice Balance Details............................................................................................ 168

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New Product/Service................................................................................................ 169 Edit Product/Service................................................................................................. 170 Delete Product/Service............................................................................................ 172 Invoice Settings......................................................................................................... 173 Edit Invoice Reminders and Fees. ................................................................................... 174 Payments Overview. ................................................................................................ 176 Payment Form Settings. .......................................................................................... 177 Share Your Payment Form Link.............................................................................. 178 Email Your Payment Form Link. ............................................................................. 179 Payments................................................................................................................... 180 Refund a Payment.................................................................................................... 181 Cancel a Payment..................................................................................................... 182 Settings Profile......................................................................................................................... 183

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Getting Started

If you’re new to Online Banking with GNBank, you need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! New User Enrollment

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1. Click the ENROLL in Online Banking button. 2. Click the “Consumer Online Banking Auto Enrollment” link. 3. Fill out the New User Enrollment Form with the required information, and click the Next button. 4. Protect your account with 2-step verification. Click the Get Started button. 5. Choose your verification method: voice or text message or authy. 6. Enter your phone number and select how you want to get your code. Click the Next button. 7. Enter your verification code and click the Verify button. 8. You’re all set! Click the Done button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Getting Started: New User Enrollment

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Getting Started Logging In

After your first-time enrollment, logging in is easy and only requires your username and password. If you are logging in on a device you have not previously registered, you need to request a verification code. For the best experience, please use one of our supported browsers.

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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1. Enter your username and click the Sign in button. 2. Enter your password and click the Sign in button.

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11a 12a 13a 14a 15a 16a 17a 18a 19a 20a Logging Off For your security, you should always log off when you finish your Online Banking session. We may also log you off due to inactivity. 1. Click your name in the lower left corner of the screen. 2. Click the Sign out tab. 3. Close your internet browser. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d

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Getting Started: Logging In

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Getting Started Downloading Mobile App

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

1. Search for the GNBank Mobile application, available in the Apple App Store and Google Play Store. 2. Click the Install (Android) or Get (Apple) button download the application, and navigate to the login screen. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 1 B1 C1 D1 E1 F1 G1 H1 19c 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 A2 B2 C2 D2 E2 F2 G2 H2 19d

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Getting Started: Downloading Mobile App

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Getting Started Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the GNBank Home page—no need to call us!

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 0d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

11 12 13 14 15 16 17 1 21 22 23 24 25 26 27 2 1 2 3 4 5 6 7 8 K L M N O P Q U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8 1b 2b 3b 4b 5b 6b 7b 8 1c 2c c 4c 5c 6c 7c

1. Click the “Forgot?” link. 2. Enter your username. 3. Enter your email address. 4. Click the Next button.

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5. (Optional) If you don’t remember your username or email click the “Try another way” link and enter your social security number and account number. 6. After successfully completing the two-factor authentication, you will be able to create a new password and log in. J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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Getting Started: Resetting a Forgotten Password

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Dashboard

Dashboard Overview After logging in, you are taken directly to the dashboard. From here, you can navigate to every feature within Online Banking. You can view the balances in your accounts, see your account summaries and more! 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G J1 J2 J3 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 1 1d 2d 3d 4d 5d 6d K L M N O P U V W X Y Z A B C D E F G A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 G A3 B3 C3 D3 E3 F3 G 1a 2a 3a 4a 5a 6a 7 1b 2b 3b 4b 5b 6b 7 1c 2c 3c 4c 5c 6c 7 J2 J3 J1 11 12 13 14 15 16 1 21 22 23 24 25 26 2 1 2 3 4 5 6 7

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

J1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 19c 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A2 B2 C2 D2 E2 F2 G2 H2 19d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 19c 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J2

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Note : The letters correspond to several available features on the dashboard.

Dashboard: Dashboard Overview

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A. The navigation bar appears in every view on the left side of the screen. You can navigate to Online Banking features by selecting the appropriate drop-down tab. B. Your accounts are displayed in an account card with its balance. If you click an account card, you are taken to the Account Details page. C. The icon allows you to connect another institution, organize your accounts, change the account card view or organize your dashboard. D. Links let you quickly access different Online Banking features. E. Customizable cards appear on the dashboard, so you can easily access the features most important to you.

Dashboard: Dashboard Overview

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Dashboard Organize Dashboard

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c

Reorder and add new cards to customize your dashboard.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d

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10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Click the Organize dashboard button at the bottom of the dashboard. A. Click and drag a feature card to reorder them. B. Click the icon to delete a feature card. C. Click the “+ Add a card” link to add a new card. D. Click the “Done” link when you are finished to return to your dashboard. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J3

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Dashboard: Organize Dashboard

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Dashboard Accounts Overview

The accounts tab lists all of your available accounts.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10a a 3a 4a 5a 6a 7a 8a 9a 10b b 3b 4b 5b 6b 7b 8b 9b 10c c 3c 4c 5c 6c 7c 8c 9c 10d d 3d 4d 5d 6d 7d 8d 9d

1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D

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11a 12a 13a 14a 15a 16a 17a 18a 19a 20a Click the Accounts tab. A. Use the “Filters” link to filter your accounts. B. Click the Organize accounts button to reorder your accounts. C. The total balance of all your accounts is displayed in the top right corner. D. Click on an account to view recent transactions. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c A2 B2 C2 D2 E2 F2 G2 H2 19d J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

1d 2d 3d 4d

11a 12a 13a 14a

a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 1

b 13b 14b 15b 16b 17b 18b 19b 20b

J2 A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 J3

1 C1 D1 E1 F1 G1 H1 19c

A3 B3 C3 D3 E3 F3 G3 H3 I3

J2

2 C2 D2 E2 F2 G2 H2 19d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

J3

3 C3 D3 E3 F3 G3 H3 I3

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 19c

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Dashboard: Accounts Overview

17

Dashboard Account Details

Selecting a GNBank account on the dashboard takes you to the Account Details page, where you can view every transaction pertaining to that account. From here, you can view details such as type of transaction, check images and account balances, so you stay organized and on top of your finances. 10 1 2 3 4 5 6 7 8 9

11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 12 1 14 15 1 17 1 1 20 2 2 2 24 2 26 2 2 2 30 3 4 6 8 9 J L M Q S T V W Z C F G I 10 1 12 13 14 15 16 17 18 19 20 21 2 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 2 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 1 2 3 4 5 6 7 8 19 20 1 2 3 4 5 6 7 8 29 30 1 2 3 4 5 6 7 8 9 10a 1 2 3 4 5 6 7 8 9a 10b 1 2 3 4 5 6 7 8 9b 10c 1 2c 3 4 5 6 7 8 9c 10d 1 2 3 4 5 6 7 8 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 1 12 13 14 15 16 17 18 19 20 1 2 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 1 2 13 4 5 6 7 18 19 20 1 2 23 4 25 6 7 28 29 30 1 2 3 4 5 6 7 8 9 1a 2a 3a 4a 5a 6a 7a 8 9 1b 2b 3b 4b 5b 6b 7b 8 9 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 2 3 4 15 16 17 8 19 20 1 3 24 5 26 27 8 29 30 1a 2 3a 4 5 6 7a 8a 9 1 2 3 4 5 6 7b 8b 9 1c 2c 3c 4c 5c 6 7c 8c 9 1 2 3 4 5 6 7d 8d 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10 1a 2 3a 4a 5a 6 7 8 9 10 1b 2b 3 4b 5 6 7 8 9 1 1 2 3 4 5 6 7 8 9 1 1d 2d 3d 4d 5d 6d 7 8 9 10a

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A1 B1 C1 D1 E1 F1 G1 H1 19c 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 0a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J1

10a

J1 K L M N U V W X A B C D J2 1a 2a 3a 4a 1b 2b b 4b 1c 2c 3c 4c J3 J3 10b 11 12 13 14 21 22 23 24 2 3 4 J1 J2 J3 10b 10c 10d J1 J2 J3

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 2 1 5 1 a 1 18 1 1 a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1 2a 3 4 15 16a 7 8 19 20a 1 a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1 a 12a 13a 4a 5a 16a 17a 18a 19a 20a 11a 12a 3a 14a 15a 6 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 2 1 b 5 1 b 17b 18 1 1 b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1 2 3 4 15 16 7 8 19 20b 1 b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1 b 12b 13b 4 5 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 6 17b 18b 19 20b

J1 J 19c A1 B1 C1 D1 E1 F1 G1 H1 19c A B C D1 E1 F1 G1 1 1 A1 B1 C1 D1 E1 F1 G1 H1 19c A1 B1 C1 D1 E1 F1 G1 H 19c A B C D E F G H A1 B1 C1 D1 E1 F1 G1 H1 J1

J1 A1 B C1 D1 E1 F G1 H1 19c A B C D1 E F G H1 19c J1 9c

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

J2 J A2 B2 C2 D2 E2 F2 G2 H2 19d A B C2 D2 E2 F2 G2 2 1 A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A B C D E F G H2 19d A2 B2 C2 D2 E2 F2 G2 H2 19d A2 B C2 D2 E F G2 H2 19d A B C D2 E F2 G H2 19d J2 J2 J2

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3 A B C D3 E F3 G3 3 I A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3 A B C3 D E F3 G H3 I

J3 J A3 B3 C3 D3 E3 F3 G H3 I3 A3 B C3 D3 E F G H3 I3 A B C D3 E F G H3 I J3

A1 B1 C1 D E1 F1 G1 H1 19c

J2

A2 B2 C2 D2 E F2 G2 H2 19d

1d 2d 3d 4d

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

A1 B1 C1 D1 E1 F1 G1 H1 19c

J1

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

11a 12a 13a 14a

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

11b 12b 13b 14b

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3

Dashboard: Account Details

18

A. Download your transactions into a different format by clicking the

icon.

See page 20 for more information. B. Print a list of your transactions by clicking the

icon.

C. The

icon opens the search bar to sort and find transactions within that

account. D. The Transfers button allows you to transfer money between your accounts. See page 48 for more details. E. The Documents button allows you to enroll in digital statements. See page 128 for more information. F. The Money Manager button takes you to our budgeting tool. See page 106 for more information. G. The Reorder Checks button allows you to reorder checks, if you have placed an order previously with GNBank. H. The Stop payments button allows you to stop a pending check payment. See page 124 for more information. I. The Alert preferences button allows you to create alerts for that account. See page 31 for more information. J. The Settings button allows you to edit the display options for that account. See page 19 for more information. K. You can view more details about a transaction by clicking on it. L. Additional details about the account are displayed in the lower right corner.

Dashboard: Account Details

19

Dashboard Account Settings

Change an account’s name and display options.

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P U V W X Y Z A B C D E F 11a 12a 13a 14a 15a 16a 17a 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

In the Accounts tab, select an account. 1. Click the Settings button. 2. Click the “Rename” link to rename the account. 3. Use the toggles to change the account’s display options. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 19c

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Dashboard: Account Settings

20

Dashboard Download Transactions

Easily download a list of transactions.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

In the Accounts tab, select an account. 1. Click the icon. 2. Select a date range. 3. Select a file type. 4. Click the Download button. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A1 B1 C1 D1 E1 F1 G1 H1 19c 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A2 B2 C2 D2 E2 F2 G2 H2 19d A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 J2

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J1

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 5b 6b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 19c

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 19c

J1

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Dashboard: Download Transactions

21

Dashboard Transaction Details

View additional details about each transaction. You can also add tags, notes, and images to each transaction.

In the Accounts tab, select an account. 1. Click a transaction. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A. Click the “Add tags” link to categorize a transaction. B. Click the “Add notes” link to add a note to a transaction. C. Click the icon to add an image to a transaction. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 0c 1c 2c 3c 4c 5c 6c 7c 8c 9c 0d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 19c J2 A2 B2 C2 D2 E2 F2 G2 H2 19d J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 19c 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

J1 Note : Adding a tag makes transactions easier to search. Adding an image is a great way to organize receipts. Try this feature using GNBank’s mobile app. J2 J1 A1 B1 C1 D1 E1 F1 G1 H1 19c A2 B2 C2 D2 E2 F2 G2 H2 19d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A2 B2 C2 D2 E2 F2 G2 H2 19d J3 J2

A1 B1 C1 D1 E1 F1 G1 H1 19c

J1

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

J2

A2 B2 C2 D2 E2 F2 G2 H2 19d

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Dashboard: Transaction Details

22

Security

Protecting Your Information

Here at GNBank, we work hard to protect your personal information and provide you with a dependable online experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, Online Banking can be a secure and efficient method for your banking needs. General Guidelines • Make sure your operating system and antivirus software are up to date. • Always use secure wireless (WiFi) networks that require a login ID and password. • Never leave your computer unattended while using Online Banking. • Monitor your recent account history for unauthorized transactions. • Always log off Online Banking when you’re finished and close the browser. Login ID and Password • Create strong passwords by using a mixture of uppercase and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices, and avoid using features that save your login IDs and passwords. Fraud Prevention • Do not open email attachments or click on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect your financial information is compromised, call us immediately at (888) 675-8223.

Security: Protecting Your Information