John Marshall Bank Business Online Banking eGuide

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A QUICK AND EASY GUIDE TO Business Online Banking

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author/publisher, nor John Marshall Bank shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service. © 2016 Murphy & Company, Inc.

Published by Murphy & Company, Inc. 13610 Barrett Office Drive, Suite 206 St. Louis, MO 63021 mcompany.com

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Welcome to John Marshall Bank's Business Online Banking!

We work hard to provide our customers with the financial tools they need to achieve the goals in life that matter. Business Online Banking is an important one of those tools. With John Marshall Bank's Business Online Banking, your business will enjoy enhanced online banking capabilities such as multi-user access with designated authority levels as well as the ability to combine multiple entities under a single profile. In addition, Business Online Banking offers advanced funds transfer capabilities such as Wires and ACH Origination, plus check and ACH fraud prevention tools such as Positive Pay. To learn more about John Marshall Bank's Business Online Banking, please visit us at johnmarshallbank.com .

Table of Contents Security 4 Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Logging In and Secure Access 10 Welcome Page and Menu . . . . . . . . . . . . . . . . . . . . . 16 Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 This section provides various ways to view account activity Deposit Account Reporting Activity – Deposit Accounts . . . . . . . . . . . . . . . . . . . . 19 Balances – Deposit Accounts . . . . . . . . . . . . . . . . . . . 21 Activity and Balances . . . . . . . . . . . . . . . . . . . . . . 23 Forecast Balances 25 Manage Saved Searches . . . . . . . . . . . . . . . . . . . . . 26 Deposit Reports Activity – Deposit Accounts . . . . . . . . . . . . . . . . . . . . 27 Balances – Deposit Accounts . . . . . . . . . . . . . . . . . . . 29 Loans Manage Loans 30 Balances – Loan 31 Transfers and Payments . . . . . . . . . . . . . . . . . . . . . 32 This section supports moving money in and out of your accounts Scheduled Requests Manage Scheduled Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Internal Transfer Transfer Money – Internal . . . . . . . . . . . . . . . . . . . . . 34 Approve Transfer – Internal . . . . . . . . . . . . . . . . . . . . 35 View Completed Transfers – Internal . . . . . . . . . . . . . . . . . 36 Multiple Account Transfer Transfer Money // Manage Templates 37 Approve Transfers – Multiple Accounts . . . . . . . . . . . . . . . . 41 View Completed Transfers – Multiple Accounts . . . . . . . . . . . . . 42 Loans Manage Loans 43 ACH Make ACH Payment // Manage Templates . . . . . . . . . . . . . . . 44 Collect Money via ACH // Manage Templates . . . . . . . . . . . . . . 52 Approve ACH Transactions . . . . . . . . . . . . . . . . . . . . 60 View Completed ACH Transactions . . . . . . . . . . . . . . . . . 61 Upload ACH Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 View Uploaded ACH Files . . . . . . . . . . . . . . . . . . . . . 63 Wire Wire Money . . . . . . . . . . . . . . . . . . . . . . . . . 64 Wire Money via Template . . . . . . . . . . . . . . . . . . . . . 65 Wire Money via Multiple Templates . . . . . . . . . . . . . . . . . 67 Approve Wires 69 View Completed Wires . . . . . . . . . . . . . . . . . . . . . 70 Manage Wire Templates 71

Account Services 74 This section facilitates activities that involve managing accounts Stop Payment Stop Check Payments 75 Existing Stops . . . . . . . . . . . . . . . . . . . . . . . . . 76 Positive Pay Manage Exceptions . . . . . . . . . . . . . . . . . . . . . . . 77 Enter Issues . . . . . . . . . . . . . . . . . . . . . . . . . 78 Import Issues . . . . . . . . . . . . . . . . . . . . . . . . . 79 Import Decisions 83 Update Issues . . . . . . . . . . . . . . . . . . . . . . . . . 84 Approve Issues . . . . . . . . . . . . . . . . . . . . . . . . 85 Exception Decisions 86 Outstanding Issues . . . . . . . . . . . . . . . . . . . . . . . 87 Stale Issues . . . . . . . . . . . . . . . . . . . . . . . . . 88 Issue Status . . . . . . . . . . . . . . . . . . . . . . . . . 89 Partial Account Reconciliation Statements – Reconciliation 90 Activity – Reconciliation . . . . . . . . . . . . . . . . . . . . . 91 Administration . . . . . . . . . . . . . . . . . . . . . . . . . 92 This section facilitates communication with the bank, alert maintenance and administration activities Communications Mail and Alerts 93 Sent Mail 94 Manage Alerts . . . . . . . . . . . . . . . . . . . . . . . . . 95 Contact Us 96 Company Administration Manage Users 97 Manage Account Information . . . . . . . . . . . . . . . . . . . 103 Manage Approval Settings 104 Invalid Login Report . . . . . . . . . . . . . . . . . . . . . . 105 User Setup Report 106 Express Account Management . . . . . . . . . . . . . . . . . . 107 Manage SEC Codes – ACH Files . . . . . . . . . . . . . . . . . 108 Service Administration Manage Positive Pay Settings 109 Self Administration Change Password 110 Manage Contact Preferences . . . . . . . . . . . . . . . . . . . 111 Manage Favorites . . . . . . . . . . . . . . . . . . . . . . . 112 View User Activity Report . . . . . . . . . . . . . . . . . . . . 113

Security

By following our tips, Business Online Banking at John Marshall Bank can be a safe and efficient method for handling your banking needs. User Identification and Password Security starts at your computer. Never share your Login ID or password with anyone. Make sure your password is hard to guess by combining random numbers and letters instead of using your birth date, pet’s name or other obvious choices. Secure Sockets Layer Encryption (SSL) We use Secure Sockets Layer (SSL) encryption, a trusted method of securing Internet transactions. This technology scrambles data as it travels between your computer and your financial institution, making it difficult for anyone to access your account information. You can identify whether or not you are using a secure site by noticing the lock at the bottom right of your computer screen and by the HTTPS in the URL. The "S" in HTTPS identifies the site as secure. Browser Registration In addition to your personal password security, we have added another layer of security called browser registration that runs in the background and helps verify your identity at login. ACH and Wire Transactions Our new feature, Out-of-Band- Authentication (OOBA), will provide you with greater security than ever before for wire and ACH transactions. When you wish to make a transfer either in or out of your account, our OOBA system will either text your mobile phone or call your mobile phone with a code, you choose the method preferred. You will need this code to authorize the Bank to process the transaction. This extra step confirms you are the authorized person processing the request and protects you from attempted fraudulent activity. Online Banking Safety Tips > Ensure your web browser, operating system, anti-virus software and other applications are current and support 128-bit encryption. > Memorize your passwords. > Exit your Online Banking session when finished. > Do not leave your computer unattended when logged into Online Banking. > Do not use public computers or unsecured WiFi when accessing Online Banking. > If you receive an error when logged into your Online Banking account, report the error to a customer service representative at John Marshall Bank .

Security John Marshall Bank will never send unsolicited emails asking you to provide, update, or verify personal or confidential information or login credentials via return email. If you receive an email inquiry allegedly from your financial institution, please report the incident to a customer service representative as quickly as possible. To mitigate the risk of online fraud and identity theft, your first and best protection is awareness. Phishing Phishing is an online scam tactic that is used to lure users into unknowingly providing personal data, such as credit card information or Login IDs and passwords. Using realistic looking emails and websites, this tactic attempts to gain the trust of unsuspecting targets and convince them that vital information is being requested by a vendor they may already have a relationship with, such as their financial institution. Identity Theft It is important that you are aware of the dangers of identity theft. Identity theft can occur when criminals find a way to steal your personal or other identifying information and assume the use of that data to access your personal accounts, open new accounts, apply for credit, purchase merchandise, and commit other crimes using your identity. Fraud Prevention Tips > Do not open email attachments or click on a link from unsolicited sources. > Avoid completing email forms or messages that ask for personal or financial information. > Do not trust an email asking you to use a link for verification of login or account details. > Monitor your account transactions for unauthorized use. > Shred old financial information, invoices, charge receipts, checks, unwanted pre-approved credit offers and expired charge cards before disposing of them. > Contact the sender by phone if you are suspicious of an email attachment.

Register To enroll in an online banking experience with John Marshall Bank , simply go to our home page using the browser of your choice. From your desired browser’s address bar, enter www.johnmarshallbank.com . The home page will then display, along with additional links and features. You will notice the URL is secure by its HTTPS designation.

1 To register for our banking services, click the Register Here link. You will be prompted to provide additional information on another page.

Step 4 Enter the required company information.

Step 5 Enter the required account information and specify the banking service you would like to consider for your business. Click Continue to proceed.

Step 6 Review our Business Online Banking Service Agreement. Click Agree to proceed.

Step 7 You will then receive a confirmation of your enrollment. To print a copy for your records, click Print this page .

Logging In and Secure Access To begin your online banking experience with John Marshall Bank , simply go to our home page using the browser of your choice. From your desired browser’s address bar, enter www.johnmarshallbank.com . The home page will then display, along with additional links and features. You will notice the URL is secure by its HTTPS designation.

1 In the provided space under the BusinessOnline Banking Sign In panel, enter your user name. Click Continue to continue. 2 To register for our banking services, click the Register Here link. You will be prompted to provide additional information on another page.

Logging In and Secure Access (continued) Signing into Business Online Banking is easy. Simply enter your login information in the provided spaces when prompted. You may be asked to reset your password if it has expired. A John Marshall Bank representative will provide you with the following information before you access Business Online Banking: ► Company ID ► User ID ► Temporary Password Step 1 The information provided will need to be entered as shown below:

Step 2 You will be prompted with a One-Time Security Code pop-up as seen below. Click on Continue with Security Code .

Logging In and Secure Access (continued)

Step 3 You can select to be called or texted ( Steps 9 and 10 ) to enter your One-Time Security Code on your mobile device. Please select one of the methods shown below:

Step 4 If you have chosen to receive a phone call, you will need to enter the One-Time Security Code shown on your monitor screen into your mobile device. Depending on the method selected on Step 3 , you will need to select the following once you have entered your One-Time Security Code: Phone Call Completed or Text Completed .

Logging In and Secure Access (continued) Step 5 You are now ready to enter the temporary password provided.

Step 6 You will need to select a new password that the follows the password criteria shown within the screen, as seen below:

Logging In and Secure Access (continued)

Step 7 You will receive the confirmation below once you have submitted your new password. Please select on Continue to access your online banking page.

Step 8 On your first login, you will have the option to add or remove what you can see on your online banking page by using our Dashboard Setup Tool. The Dashboard provides quick and easy access to information on your main screen. You can customize your panels directly on the dashboard at any time.

Logging In and Secure Access (continued)

Step 9: If you haven chosen to receive a text Once you have chosen to receive a text message from Step 3 , you will be asked to enter your mobile number in the provided space and click Send Text Message .

Step 10 Enter the One-Time Security Code you have received in the text and click Submit .

Welcome Page and Menu Once you have successfully logged in to your account, the Welcome page will display. This page serves as a convenient dashboard of account information that can be arranged and displayed however you choose.

1 Global navigation menu options are located at the top of each account page for quick access to basic functions, including Bank Home , Disclosures , Help and Sign Off . 2 Necessary banking functions and tools can be found within the menu bar and are highlighted on the proceeding page. 3 Include a new panel to your Welcome page dashboard by clicking Add Info Panels . 4 Using the buttons located on the top-right side of each panel, choose to either delete the panel [▼] , or close and expand the panel [–] .

Welcome Page and Menu The top of each account page is accommodated with a convenient menu that helps maintain easy navigation. Quickly jump from one account page to another by hovering your mouse over a main menu item and revealing the submenus.

Menu items include: 1 Welcome: This option will return you to the Welcome dashboard page. 2 Reports: This section provides various ways to view account activity. ▪ Deposit Account Reporting ▪ Deposit Reports ▪ Loans 3 Transfers and Payments: This section supports moving money in and out of your accounts. ▪ Scheduled Requests ▪ Internal Transfer ▪ Multiple Account Transfer ▪ Loans ▪ ACH ▪ Wire 4 Account Services: This section facilitates activities that involve managing accounts. ▪ Stop Payment ▪ Positive Pay ▪ Partial Account Reconciliation 5 Administration: This section facilitates communication with the bank, alert maintenance and administration activities. ▪ Communications

▪ Company Administration ▪ Service Administration ▪ Self Administration

Reports This section provides various ways to view account activity by creating custom reports using your account summary and transaction data. It is good practice to regularly utilize this feature, as it promotes awareness of all activities that occur on your account(s).

1 Hover over Reports in the menu bar to reveal additional options or click it to enter the submenu page. 2 Submenu items and links are available as quick access to perform your desired banking process. Each link's destination page will also contain submenu links, located on the left-hand side.

Reports: Deposit Account Reporting Activity – Deposit Accounts

Conduct a search for deposit account activity by entering specific criteria. ► Up to 18 months of data are available.

1 First, select the desired output method for the report. Choose either Screen (HTML), BAI2 file (account processing application), CSV file (for spreadsheet programs), CSV file - all fields (for spreadsheet programs), PDF (can be saved or printed), QIF file (Quicken Interchange Formatted file), QuickBooks ® file, or a Quicken ® file. 2 Select the type of account from which to search deposit account activity. Click Go . 3 Select the desired account.

Reports: Deposit Account Reporting Activity – Deposit Accounts (continued)

4 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. You may also select to review activity from the Previous business day . You may also chose Since last download (valid for QuickBooks ® download only). 5 Select the Transaction type(s). 6 You may desire to select from a list of codes, rather than Transaction type. If so, select Transaction codes . 7 Select the type of codes to reveal in the list below. Click Go . 8 A list will then generate and include specific codes depending on the type you chose from step 7 . Simply click and highlight your desired code(s). Select Move selected to move the code(s) to the Selected list for your report. To remove the code(s) from your

Selected list, click and highlight the code(s) and select Remove . 9 Click Generate Report to review results of your search criteria.

Reports: Deposit Account Reporting Balances – Deposit Accounts

Conduct a search for deposit account balances by entering specific criteria. ► Up to 18 months of data are available.

1 First, select the desired output method for the report. Choose either Screen (HTML), BAI2 file (account processing application), CSV file (for spreadsheet programs) or PDF (can be saved or printed). 2 Select the type of account from which to search deposit account balances. Click Go . 3 Select the desired account. 4 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. You may also select to review activity from the Previous business day . 5 Select the method by which you would like your account information to display.

Reports: Deposit Account Reporting Balances – Deposit Accounts (continued)

6 Select whether you would like to view All information or Specific information . If you have chosen the latter, check the box next to the desired information. 7 Click Generate Report to review results of your search criteria.

Reports: Deposit Account Reporting Activity and Balances

Conduct a search for account activity and balances by entering specific criteria. ► Up to 18 months of data are available.

1 First, select the desired output method for the report. Choose either Screen (HTML), BAI2 file (account processing application), CSV file (for spreadsheet programs), CSV file - all fields (for spreadsheet programs), PDF (can be saved or printed), QIF file (Quicken Interchange Formatted file), QuickBooks ® file, or a Quicken ® file. 2 Select the type of account from which to search activity and balances. Click Go . 3 Select the desired account.

Reports: Deposit Account Reporting Activity and Balances (continued)

4 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. You may also select to review activity from the Previous business day . 5 Select the Transaction type(s). 6 You may desire to select from a list of codes, rather than Transaction type. If so, select Transaction codes . 7 Select the type of codes to reveal in the list below. Click Go . 8 A list will then generate and include specific codes depending on the type you chose from step 7 . Simply click and highlight your desired code(s). Select Move selected to move the code(s) to the Selected list for your report. To remove the code(s) from your

Selected list, click and highlight the code(s) and select Remove . 9 Click Generate Report to review results of your search criteria.

Reports: Deposit Account Reporting Forecast Balances

Forecast your account balances by entering specific search criteria. ► Up to 18 months of data are available.

1 First, select the desired output method for the report. Choose either Screen (HTML), CSV file (for spreadsheet programs) or PDF (can be saved or printed). 2 Select the type of account from which to search balances. Click Go . 3 Select the desired account. 4 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. You may also select to review activity from the Previous business day . 5 Select the method of calculating your balance: Closing ledger balance or the Current balance . 6 Select whether you would like to Show scheduled transactions or Show manually entered transactions . 7 Click Generate Report to review results of your search criteria.

Reports: Deposit Account Reporting Manage Saved Searches

View and manage report searches that have been previously saved.

1 Once you have saved a report, you will be able to view the report from this screen. In the space displaying the report name, you may edit the name to your preference. 2 Select whether you would like to view or delete the report. 3 If you would like to keep the edits made to the report, click Save changes .

Reports: Deposit Reports Activity – Deposit Accounts

Conduct a search for deposit account activity by entering specific criteria. ► Up to 18 months of data are available.

Reports: Deposit Reports Activity – Deposit Accounts (continued)

Selected list, click and highlight the code(s) and select Remove . 9 Click Generate Report to review results of your search criteria.

Reports: Deposit Reports Balances – Deposit Accounts

Conduct a search for deposit account balances by entering specific criteria. ► Up to 18 months of data are available.

1 Select the type of account from which to search deposit account balances. Click Go . 2 Select the desired account. 3 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. You may also select to review activity from the Previous business day . 4 Select the method by which you would like your account information to display. 5 Click Generate Report to review results of your search criteria.

Reports: Loans Manage Loans

View, manage and complete tasks on your loans.

1 To review information about a loan, such as the description and history, click the corresponding Note ID number link below the account number. 2 Click on the Actions menu to display tasks available.

Reports: Loans Balances – Loan

Conduct a search for loan balances by entering specific criteria. ► Up to 18 months of data are available.

1 First, select the desired output method for the report. Choose either Screen (HTML), CSV file (for spreadsheet programs) or PDF (can be saved or printed). 2 Select the desired account. 3 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. You may also select to review activity from the Previous business day . 4 Choose whether or not you would like to have totals displayed by day for the selected date range. 5 Click Generate Report to review results of your search criteria.

Transfers and Payments This section supports moving funds into and out of your account(s). From here, you are able to set up single or multiple transfer events with the help of templates for scheduling ease and reliability. While you are at it, quickly and securely create, view and approve ACH (Automated Clearing House) transactions and wires.

1 Hover over Transfers and Payments in the menu bar to reveal additional options or click it to enter the submenu page. 2 Submenu items and links are available as quick access to perform your desired banking process. Each link's destination page will also contain submenu links, located on the left-hand side.

Transfers and Payments: Scheduled Requests Manage Scheduled Requests

View and manage scheduled requests. ► Requests will become unavailable to edit after 12:00 a.m. ET on the Send On date; edits cannot be completed or saved after that time.

1 If a request has been scheduled, select Edit request to change or delete the request. Select Edit schedule to change or delete the schedule and all requests governed by the schedule. 2 If you are allowed to approve a request, click the Approval Status link.

Transfers and Payments: Internal Transfer Transfer Money – Internal

Complete transfer of funds between internal accounts you have with John Marshall Bank .

1 Select the account from which funds will be debited ( From ). 2 Select the account from which funds will be deposited ( To ).

3 Enter the amount in the space provided. 4 Enter an optional description of the transfer.

5 From the drop-down menu, select the desired frequency of the transfer. 6 In the spaces provided, enter the date from which the transfers are to begin. 7 Next, select whether the transfers will Continue indefinitely or Continue until this date . In the spaces provided, enter the end date, if available. 8 If there is a set number of transfer occurrences, click Continue for this many occurrences and enter the number in the space provided. 9 Select the desired processing date (next day or previous day) if the scheduled request falls on a non-processing date. 10 Click Continue to proceed with approving the transfer.

Transfers and Payments: Internal Transfer Approve Transfer – Internal

Approve transfers conducted between internal accounts. ► All approvals must be received for a request before it will be transmitted. ► Requests without a checkbox have already been approved by you.

1 Once you have completed a transfer request, you can approve the transfer by selecting the appropriate checkbox. 2 Click Continue . 3 A new window will display for verification of the transfer request. Review the information and click Transmit to complete the transfer.

Transfers and Payments: Internal Transfer View Completed Transfers – Internal

Search for completed transfers conducted between internal accounts. ► Up to 18 months of data are available; a maximum of three months may be retrieved during a single search.

1 Select the desired account. 2 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. 5 Click Submit to review results of your search criteria.

Transfers and Payments: Multiple Account Transfer Transfer Money // Manage Templates

Complete multiple transfers without a schedule, or create a template to schedule future transfers.

If you have chosen to enter a new transfer template without creating a schedule: 1 To create a new transfer template, click the Add a template link. 2 To include additional information for an existing template, select the desired template(s). To review template details, as well as edit, copy or delete the template, click the Template Name link. 3 Click Continue to proceed.

4 If you would like to schedule a transfer using either this new template or a different one, select the appropriate link. 5 To edit this template, simply click Edit template . 6 Enter the amount of the transfer template in the space provided. 7 Click Continue to proceed.

Transfers and Payments: Multiple Account Transfer Transfer Money // Manage Templates (continued)

8 Next, verify the transfer template. To submit the transfer request without transmitting it, simply click the submit for approval link. 9 To complete the transfer template request, click Transmit .

Transfers and Payments: Multiple Account Transfer Transfer Money // Manage Templates (continued)

If you have chosen to add a template: 1 In the space provided, enter the name of the template.

2 Select the template's action: Debit or Credit . As a debit template, the total transfer amount is deducted from the main account and transferred into the detail account. As a credit template, the total transfer amount is deducted from the detail account and transferred into the main account. 3 From the drop-down menu, select the Main account . Next, enter the maximum transfer amount in the space provided. 4 From the drop-down menu, select the Detail account . Then, enter the detail account's default amount in the space provided. 5 Click Add template . 6 You should then receive confirmation that the template was created successfully.

Transfers and Payments: Multiple Account Transfer Transfer Money // Manage Templates (continued)

If you have chosen to schedule a transfer: 1 From the drop-down menu, select the desired frequency of the transfer. 2 In the spaces provided, enter the date from which the transfers are to begin. 3 Next, select whether the transfers will Continue indefinitely or Continue until this date . Enter the end date in the spaces provided, if available. 4 If there is a set number of transfer occurrences, click Continue for this many occurrences and enter the number in the space provided. 5 Select the desired processing date (next day or previous day) if the scheduled request falls on a non-processing date. 6 Click Continue to proceed with approving the scheduled transfer.

Transfers and Payments: Multiple Account Transfer Approve Transfers – Multiple Accounts

Approve transfers conducted between multiple accounts. ► All approvals must be received for a request before it will be transmitted.

1 To approve a transfer, first select the desired transfer template. 2 To review template details, click the Template Name link. 3 Click Continue . 4 A new window will display for verification of the transfer. Review the information and click Transmit to complete the transfer.

Transfers and Payments: Multiple Account Transfer View Completed Transfers – Multiple Accounts Search for completed transfers conducted between multiple accounts. ► Up to 18 months of data are available; a maximum of three months may be retrieved during a single search.

1 Select the desired account. 2 Next, enter a date. This can be a specific date or a range of dates. To enter a specific date, select Specific date and issue the date in the provided spaces, or by using the calendar feature. To enter a range of dates, select From and issue the beginning date and end date ( To ) in the provided spaces or by using the calendar feature. 3 Click Generate Report to review results of your search criteria.

Transfers and Payments: Loans Manage Loans

View, manage and complete tasks on your loans.

Transfers and Payments: ACH Make ACH Payment // Manage Templates

Complete ACH (Automated Clearing House) payment requests, as well as create and manage ACH templates for future payments.