Blackhawk Bank Online Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
9
New User Enrollment
9
Logging In
10
Logging Off
10
Resetting a Forgotten Password
11
Dashboard
12
Dashboard Overview
12
Organize Dashboard
14
Accounts Overview
15
Account Details
16
Account Settings
18
Download Transactions
19
Transaction Details
20
Profile
21
Security
22
Protecting Your Information
22
General Guidelines
22
Login ID and Password
22
Fraud Prevention
22
Security Preferences
23
Change Username
23
Change Password
24
Two-Factor Authentication
25
Authenticator App
27
Mobile Security Preferences
29
Enabling Biometric Sign-In
29
Changing Passcode Authentication
31
Enabling Face ID
32
Alerts
33
Alerts Overview
33
Balance Alerts
33
Transaction Alerts
34
Editing or Deleting Alerts
35
User Alerts
36
Transactions
37
Transfers
37
Adding an External Account
38
Confirming an External Account
39
Removing an External Account
40
Making a Transfer
41
Making a Loan Transfer
42
Editing Transfers
43
Deleting Transfers
44
Send Money with Zelle®
45
Setup
45
Initial Setup
45
Adding a Recipient
46
Send Money with Zelle®
47
Request Money with Zelle®
49
Manage Payment Profiles
50
Payments
52
Payments Overview
52
Adding a Payee
53
Adding a Person
53
Adding a Company
55
Editing a Payee
56
Deleting a Payee
57
Payees
58
Adding a Bill
58
Making a Single Payment
60
Paying a Bill
60
Paying a Person
62
Making Multiple Payments
64
Paying Multiple Bills
64
Paying Multiple People
66
Payment Activity
68
Editing a Pending Payment
68
Deleting a Pending Payment
70
Manage Payments
72
Bill Pay Overview
72
Hiding or Unhiding Payees from Payment Screen
74
Hide a Payee
74
Unhide a Payee
74
Creating a Payee Overview
75
Creating a Payee: Company
76
For a Known Payee
77
For an Unknown Payee
78
Creating a Payee: Person
79
Part 1 of 3: Choosing Payee and Payment Method
79
Part 2 of 3: Adding Payee Information
80
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code
81
Editing a Payee
82
Deleting a Payee
83
Scheduling Payments
84
Rush Delivery
85
Recurring Payments
87
Editing Payments
89
Skipping Payments
91
Deleting Payments
92
Setting Up eBills
93
Adding an Account
94
Editing an Account
95
Deleting an Account
96
Editing Alerts
97
Categories
98
Editing a Category
99
Deleting a Category
100
GiftPay Overview
101
Creating a Recipient: Gift Check
102
Creating a Recipient: Donation
104
Sending a Gift
106
Sending a Donation
108
Editing a Gift or Donation Recipient
110
Deleting a Gift or Donation Recipient
111
Editing a Pending Gift or Donation
113
Deleting a Pending Gift or Donation
115
Services
117
Stop Payment Request
117
Single Check
117
Multiple Checks
119
eStatements
121
eStatements Enrollment
121
Sign Up/Changes
122
Viewing eStatements/Notices
123
Changing Enrolled Accounts
124
Email Settings
125
Adding Additional Recipients
126
Deposit Checks
127
Enrollment
127
Depositing a Check
128
Conversation Overview
130
Starting a Conversation
131
Budgeting Tools
132
Initial Setup
132
Accessing Budgeting Tools
132
Tagging Transactions
134
Splitting a Transaction
135
Budgeting Tools Dashboard
136
Budgets Overview
137
Adding Budgets
138
Managing Budgets
139
Cashflow Overview
141
Cashflow Add Income
142
Cashflow Add Bill
143
Goals Overview
144
Adding Goals
145
Save for Goals
145
Pay Off Goals
146
Managing Goals
147
Net Worth Overview
148
Spending by Category Overview
149
Autobooks
150
Overview
150
Send an Invoice
151
Edit Invoice Draft
153
Mark Invoice as Paid
154
Copy Invoice
155
Email Invoice
157
Cancel Invoice
158
Edit Recurring Schedule
159
Pause Recurring Schedule
161
Resume Recurring Schedule
162
Cancel Recurring Schedule
163
Export Invoices
164
New Estimate
165
Edit an Estimate
167
Email an Estimate
169
Create an Invoice from an Estimate
170
Cancel an Estimate
172
Export Estimates
173
Add a Customer
174
Import Customers
175
Export Customers
176
Edit a Customer
177
Archive a Customer
179
Invoice Balance Details
181
New Product/Service
182
Edit Product/Service
183
Delete Product/Service
185
Invoice Settings
186
Edit Invoice Reminders and Fees
187
Payments Overview
189
Payment Form Settings
190
Share Your Payment Form Link
191
Email Your Payment Form Link
192
Payments
193
Refund a Payment
194
Cancel a Payment
195
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