Southern BusinessPro User Guide
First page
Table of contents
Next page
Last page
Security
6
Protecting Your Information
6
General Guidelines
6
Login ID and Password
7
Fraud Prevention
7
Trojan Viruses
8
Dashboard
9
Home Page Overview
9
Money Movement
10
Internal Transfer
10
Transfer Money
10
Multiple Account Transfers
12
Internal Transfer History
14
Create a Template
15
Copy a Template
16
Edit a Template
17
Delete a Template
18
Loans
19
Make a Payment
19
Payment and Advance History
22
Loan Summary - Notes
23
Loan Activity - Report
24
Loan Balances
25
Bill Pay
26
Bill Pay Overview
26
Add a Payee
27
Editing a Payee
28
Deleting a Payee
29
Scheduling Payments
30
Bill Pay Accounts with Positive Pay
31
Add an Invoice to a Payment
32
Make an Extra Payment
33
Editing Payments
34
Deleting Payments
35
Setting Up eBills
36
Add Reminder
37
Skip Reminder
38
Modify Reminder
39
Delete Reminder
40
Add/Modify Categories
41
Change Default Funding Account
42
Alert Preferences
43
Account Services
44
Stop Payments
44
Existing Stops
46
Remote Deposit Capture
47
Administration
49
Communications
49
Received Mail and Alerts
49
Sent Mail
50
Forms and Documents
51
Manage Alerts
52
Add a Custom Alert
53
Enabling Text Alerts
54
Contact Us
55
User Administration Overview
56
User Administration Overview
57
Adding a User
58
Adding a User to Remote Deposit
62
Editing a User
63
Deleting a User
65
Account Information
66
Self Administration
67
Change Password
67
Personal Preferences
68
User Activity Report
69
Secure Token Setup
70
ACH - Make Payment
71
Send Money Without a Template
71
Complete Unsubmitted Requests
74
Create an ACH Template
76
Send Money With an ACH Template
78
Setting Up a Recurring Template
81
Editing an ACH Template
85
Deleting an ACH Template
86
ACH - Collect Money
87
Collect Money Without a Template
87
Complete Unsubmitted Requests
90
Create an ACH Template
92
Collect Money With an ACH Template
94
Setting Up a Recurring Template
97
Editing an ACH Template
101
Deleting an ACH Template
102
ACH - History
103
History
103
ACH - Upload Transactions
104
ACH File Upload
104
ACH - File Status
106
File Status
106
ACH - Uploaded Files
107
Uploaded Files
107
Wires
108
New Domestic Wire
108
Part 1: Recipient Information
109
Part 2: (Optional) Intermediary Institutions
110
Part 3: Wire Initiator Information
111
Part 4: Review Wire Information
112
New USD International Wire
113
Part 1: Recipient Information
114
Part 2: Intermediary Institutions
115
Part 3: Wire Initiator Information
116
Part 4: Review Wire Information
117
Create a Wire Template
118
Wire Via Template
120
Editing a Wire Template
122
Deleting a Wire Template
123
History
124
Approvals
125
Approving a Transaction
125
Editing a Scheduled Request
126
Editing a Scheduled Request
128
Deleting a Scheduled Request
130
Approving a Scheduled Request
131
Issues - Check Positive Pay Items
132
Files - ACH File Uploads
133
Reports
135
Incoming Wires
135
Statements and Documents
136
Returned Checks
138
eStatements
139
Direct Connect for QuickBooks
140
Online
140
Updating an Account (Direct Connect)
141
Desktop
142
Updating an Account (Direct Connect)
143
ACH Positive Pay
144
Manage Exceptions
144
Exception Status
145
Payments Rules
147
Positive Pay
148
Introduction
148
Manage Exceptions
149
Enter Issues
151
Import Issues
153
Update Issues
154
Exception Decisions
155
Outstanding Issues
156
Stale Issues - Items Issued Over 182 Days
157
Issue Status
158
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